A growing company with fantastic benefits
This Jobot Job is hosted by : Kirk Morgan
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Salary : $120,000 - $150,000 per year
A bit about us : Growing company.
Why join us?
Growing company.
Job Details
Job Details :
We are seeking a dynamic and experienced Senior Product Manager to join our Tech Services team. This is an exciting opportunity for a seasoned professional to help shape and guide the future of our technology services. The successful candidate will be responsible for overseeing the development and execution of our product strategy, ensuring that our services meet the needs of our customers and align with our company goals. This is a hands-on role that requires a deep understanding of the tech industry, a passion for customer success, and a proven track record in product management.
Responsibilities :
1. Define and execute the product strategy and roadmap, working closely with stakeholders to align business and customer needs.
2. Act as the voice of the customer, leveraging user experience insights to drive product development and enhancements.
3. Lead the product management team, fostering a culture of innovation and continuous improvement.
4. Collaborate with the IT Project Management team to ensure timely and successful product launches.
5. Utilize your hands-on proficiency with SQL and API testing to ensure the technical feasibility and performance of our services.
6. Leverage your deep understanding of SASS and integrations to create innovative and efficient solutions for our customers.
7. Drive customer success by developing and implementing strategies to increase product adoption and customer satisfaction.
8. Regularly review and analyze product performance, using data-driven insights to inform decision making and strategic planning.
Qualifications :
1. Minimum of 5 years of experience in a product management role within the B2B industry.
2. Proven experience in managing and delivering large-scale IT projects.
3. Strong knowledge of SQL, API testing, and integrations.
4. Exceptional customer success and stakeholder management skills.
5. Excellent understanding of user experience principles and techniques.
6. Strong leadership skills, with the ability to inspire and motivate a team.
7. Excellent problem-solving skills, with a proven ability to navigate complex challenges and deliver results.
8. Bachelor’s degree in Computer Science, Information Systems, or a related field.
9. Excellent verbal and written communication skills, with the ability to clearly articulate complex concepts to a variety of audiences.
10. Proven ability to work effectively in a fast-paced, dynamic environment.
If you are a strategic thinker with a passion for technology and a commitment to customer success, we would love to hear from you. Apply today to join our team and help shape the future of our tech services.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
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Senior Product Manager • Charlotte, NC, US