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Desktop Support Specialist

Desktop Support Specialist

BravoTECHCleveland, OH, United States
1 day ago
Job type
  • Full-time
Job description

Job Summary :

  • Working with Desk side support
  • Answering technical support issues
  • Working tickets
  • Assisting with the distribution of hardware across the country
  • Proactive customer service

Years of Experience needed :

  • 2-3 years IT experience
  • 5+ years in customer service
  • Level of Education :

  • H.S. Diploma with technical experience
  • Systems / Software proficiencies :

  • Windows 11
  • Office 365
  • InTune
  • Azure
  • Active Directory
  • Imaging Process
  • Certifications / Licenses :

  • Microsoft Certification preferred
  • Top Must have Skills :

  • Great Customer Service Skills
  • Ability to communicate with client
  • Top Nice to have Skills :

    Willingness to learn

    Team Player

    Able to collaborate

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    Desktop Support Specialist • Cleveland, OH, United States

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