Sr Microsoft Systems Engineer

Sr Microsoft Systems Engineer

Location : Washington, DC (Hybrid – 3 days onsite)

Clearance : Top Secret

Status : Exempt

Salary : $130,000 - $140,000

Responsibilities :

Provide 24 / 7 / 365 monitoring of all infrastructure assets and respond and escalate accordingly

Provide oversight, remote and on-site support until the incident is resolved

Provide root cause and mitigation analysis post-incident within 24 hours

Engage third-party vendors to provide resolution management, including remote or on-site

support, replacement components, etc.

Meet or exceed Service Level Agreements

Provide change management control, event collation and analysis, quality assurance and

regression verification, impact analysis, and documentation prior to all additions, modifications,

or removal activities, including any end-of-life (EOL) actions

Provide virtual desktop image support

Provide support for creating, maintaining, and troubleshooting VMware ThinApps, Microsoft

Remote Applications, and Microsoft APP-V applications

Deploy and support customer facing peripheral device infrastructure, including, but not limited to : Zero / Thin Client Management and AirWatch Mobile Device Management

Support / troubleshoot / update / monitor the health of the ADFS and Web Proxy servers that

provide authentication for Office 365, and the ADFS server that provide authentication to

enterprise applications

Support / troubleshoot / update / monitor the health of the Enterprise Vault infrastructure and ensure access to the archived data

Support / troubleshoot access issues to the Office365 infrastructure and any security or message delivery failures

Support / troubleshoot / update / monitor the health of the Good Enterprise Mobility service;

troubleshoot any client connectivity issues and monitor

Support Android based mobile phones and tablets to include OS image development,

troubleshooting, provisioning, upgrading, application research and deployment, security testing and software pushes

Qualifications :

Bachelor’s degree in IT or related field.

10 years’ experience designing, implementing, and troubleshooting enterprise class information technology systems.

Current MCSE Certification with strong experience implementing and troubleshooting Windows, Active Directory, Microsoft SQL, Exchange / Office 365, Certificates and smart cards, and supporting services including DNS, DHCP, OS patching including SCCM and Kace, monitoring systems including Solar Winds and certificate authorities.

About Us

IntelliDyne, LLC empowers government organizations through the delivery of quality, mission-aligned services and innovative, people-first IT solutions. IntelliDyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a voice and are challenged to provide innovative solutions to our clients of national, state, and local importance.

Our Benefits

Inclusive and supportive work environment

Competitive compensation package

Professional growth through annual subsidy for trainings, certifications, professional memberships as well as mentorships and job shadowing

Medical, dental, vision, 401(K) with company match

Flexible Paid Time Off Program, 11 holidays, paid parental leave, military leave, and government shutdown leave

Rewards and recognition through peer awards, service year awards, spot bonuses, and annual company awards

Wellness and mental health benefits

Commuter benefits

Flexible work options

Our Commitment to Diversity and Inclusion

We are committed to honoring diversity, equity, inclusion and accessibility in our hiring practices. IntelliDyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact staffing@intellidyne-llc.com or 703-575-9715.