Talent.com
Collections Representative (Collector) - Atlanta

Collections Representative (Collector) - Atlanta

Stellantis Financial Services USAtlanta, GA, United States
3 days ago
Job type
  • Full-time
Job description

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citro n, Dodge, DS Automobiles, Fiat, Jeep , Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Salary and Benefits :

At Stellantis Financial Services you can make a difference in a crucial role in our high performing culture. We offer career development opportunities, competitive pay and great benefits including :

  • Pay Rate : $19-$24 / hour based on experience / skills
  • Start Date : Our next onboarding class is set to begin January 5th, 2026
  • Potential bonus : Potential performance based monthly bonus
  • Supplemental pay : Referral bonus
  • Flexibility : High performing associates can create their own work schedule on a weekly basis
  • Hybrid Work Arrangement : When not working from home, work from offices with breathtaking views
  • Dress : Enjoy our comfortable causal work environment
  • Other Languages : Spanish-speaking skills are valued and rewarded but not required

Benefits :

  • Retirement plan - 401(k) match
  • Health insurance (medical, dental, prescription drug, vision) and savings / spending accounts
  • Virtual office visits
  • Employee Assistance and Wellness Programs
  • Company provided life and disability insurance
  • Supplemental insurance (life, critical illness, auto, pet, identify theft and legal services)
  • Employee Assistance and Wellness Programs
  • Tuition reimbursement
  • Paid Time Off (holidays, vacation flex and sick days)
  • Vehicle discounts for loans or lease
  • Position Summary :

    Responsible for the collection and resolution of delinquent auto loan accounts. Utilizes telephone, automated dialer, and written correspondence in a fast-paced goal-oriented collections department. Provides customer service regarding collection issues and available collection programs. Accountable for reducing delinquency for assigned accounts.

    Essential Job Duties and Responsibilities :

  • Confers with customers by telephone in an attempt to collect current and past due payments, determines the reason for delinquency, and updates customer information.
  • Confirms account holder by following safeguards procedures on every call.
  • Documents conversations and arrangements accurately in the collection system.
  • Adheres to collection standards of conduct policy on all accounts including third parties.
  • Treats all contacts in a courteous and professional manner.
  • Reviews customers files and offers programs to qualified customers to minimize delinquency.
  • Uses established procedures to make effective use of extensions and due dates to changes to resolve delinquent accounts.
  • Utilizes collection skip tools to locate accounts leading to resolution.
  • Recommend accounts for repossession or legal action.
  • Maintains delinquent rates at or below objectives.
  • Meet daily and weekly production goals (Calls and dollars collected)
  • Compliance with all company policies and procedures.
  • This position involves regular access to specified personal information of consumers, including, but not limited to, Social Security numbers and dates of birth.
  • All other duties assigned.
  • Qualifications and Competencies : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Experience
  • Minimum 2 years of collection-related experience.

  • Education requirements and / or certifications
  • High school diploma / GED

  • Must have reliable transportation and live within a commutable distance of Atlanta, GA
  • Qualifications Preferred :

  • Moderate computer knowledge of MS Excel and MS Word software and keyboard skills including minimum accuracy requirements
  • Ability to recognize problems, resolve or escalate as needed, including using a variety of talk-offs to convince the customer to make a payment
  • Speak and listen effectively to customers via phone, and tolerate stressful interactions with customers
  • Multi-task in a high energy standard office and / or home environment
  • Knowledge of and compliance with the Fair Debt Collection Practices Act, local, state, and federal collection laws
  • Physical Requirements :

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sitting for long periods of time, standing, walking, close vision for computer work, speaking, hearing, lift and / or move up to 10 lbs. Reasonable accommodation will be reviewed upon request.

    Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and / or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

    #li-hybrid

    Create a job alert for this search

    Collector • Atlanta, GA, United States

    Related jobs
    • Promoted
    P1 - Collection Manager

    P1 - Collection Manager

    Truliant Federal Credit UnionNorcross, GA, United States
    Full-time
    Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationship...Show moreLast updated: 30+ days ago
    • Promoted
    Customs and Border Protection Officer - Entry Level

    Customs and Border Protection Officer - Entry Level

    U.S. Customs and Border ProtectionPeachtree City, GA, United States
    Full-time
    Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high...Show moreLast updated: 30+ days ago
    • Promoted
    Customs and Border Protection Officer - Experienced

    Customs and Border Protection Officer - Experienced

    U.S. Customs and Border ProtectionPeachtree City, GA, United States
    Full-time
    Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high...Show moreLast updated: 30+ days ago
    • Promoted
    P1 Collections Specialist - Bilingual

    P1 Collections Specialist - Bilingual

    Truliant Federal Credit UnionNorcross, GA, United States
    Full-time
    Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationship...Show moreLast updated: 30+ days ago
    • Promoted
    Collision Estimator

    Collision Estimator

    Crash ChampionsMARIETTA, Georgia, US
    Full-time
    As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.The co...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Universal Associate

    Universal Associate

    Georgia United Credit UnionConyers, GA, United States
    Full-time
    The starting salary for this position is $.Welcome and directs members visiting the branch, creating a positive member experience from start to finish. Presents and explains credit union services an...Show moreLast updated: 16 hours ago
    • Promoted
    Bookkeeper / Office Manager

    Bookkeeper / Office Manager

    Robert HalfNewnan, GA, United States
    Full-time
    We are seeking a highly organized and detail-oriented.The ideal candidate will be proficient in.This position plays a key role in keeping our construction projects, financial records, and administr...Show moreLast updated: 2 days ago
    • Promoted
    Collections and Deductions Analyst

    Collections and Deductions Analyst

    AmerisourceBergen Corporation (Cencora)Atlanta, GA, United States
    Full-time
    Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Show moreLast updated: 30+ days ago
    • Promoted
    Collection Specialist

    Collection Specialist

    State Collection Service IncDecatur, GA, US
    Full-time
    Remote Collections Specialists (Account Resolution Representative).As a Collection's Specialist (Account Resolution Representative) you are responsible for making outbound and taking inbound ca...Show moreLast updated: 4 days ago
    • Promoted
    Bilingual Collections Representative

    Bilingual Collections Representative

    TEKsystemsAlpharetta, GA, US
    Full-time
    Typical day in the role - prime auto collections, early stage (between 28-59 days past due) Will work to grab at least 1 payment and can roll into delinquency. They will be working on 2 different sy...Show moreLast updated: 30+ days ago
    • Promoted
    Collections Specialist

    Collections Specialist

    CFSMableton, Georgia, United States
    Full-time
    Collections Specialist Mableton, Ga $24.Depending on Experience Join a well-established, family-owned leader in the construction industry in the Mableton area. As the company continues to grow and i...Show moreLast updated: 5 days ago
    • Promoted
    Collections Specialist

    Collections Specialist

    PDI TechnologiesAlpharetta, GA, US
    Full-time
    At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency.By &ldquo...Show moreLast updated: 5 days ago
    • Promoted
    • New!
    Virtual Data Collection Specialist (Hiring Immediately)

    Virtual Data Collection Specialist (Hiring Immediately)

    Maxion ResearchLawrenceville, Georgia, US
    Part-time
    Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...Show moreLast updated: 5 hours ago
    • Promoted
    Collections Closer

    Collections Closer

    Blue Flow All-Service PlumbingDuluth, GA, US
    Full-time
    Duluth, GA | On-site | Full-time.Blue Flow All Service Plumbing.Credit & Collections Closer.Aggressively pursue overdue balances and drive collection success. Contact customers to secure payment...Show moreLast updated: 30+ days ago
    • Promoted
    Urology Opportunity in Atlanta Metro

    Urology Opportunity in Atlanta Metro

    HealthEcareers - ClientLithonia, Georgia, United States
    Full-time
    Advanced Urology is a progressive practice providing the highest quality, best outcomes and most innovative care in the country. We have a unique model of providing all services in house including m...Show moreLast updated: 30+ days ago
    • Promoted
    Collections Specialist (Credit Manager)

    Collections Specialist (Credit Manager)

    Dentons US LLPAtlanta, GA, United States
    Full-time
    Collections Specialist (Credit Manager).Dallas, TX, USAtlanta, GA, USWashington DC, DC, USChicago, IL, USKansas City, MO, US. Dentons US LLP is currently recruiting for a Collections Specialist (Cre...Show moreLast updated: 14 days ago
    • Promoted
    • New!
    Remote Survey and Data Collection Contributor (Hiring Immediately)

    Remote Survey and Data Collection Contributor (Hiring Immediately)

    Maxion ResearchJohns Creek, Georgia, US
    Remote
    Part-time
    Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...Show moreLast updated: 5 hours ago
    • Promoted
    Collections Representative (Collector) - Atlanta

    Collections Representative (Collector) - Atlanta

    Stellantis Financial Services USAtlanta, GA, US
    Full-time
    Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysle...Show moreLast updated: 30+ days ago