Engineering Technician

A client of Insight Global is looking for an Engineering Tech to join their team in Melbourne, FL. This position is part troubleshooting and computer repair, part asset management, and part shipping out equipment to the field. The right candidate will be detailed orientated and thorough when adhering to processes. Responsibilities include :

Maintain an active record of troubleshooting and repairs using a ticket system

Diagnose, refurbish, and test hardware received from the field and lab

Gather, analyze, and report failure data trends and inventory levels

Track and follow-up on outstanding equipment returns

Process new hardware by tagging and capturing asset information into a database

Perform audits of hardware and reconcile asset databases

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy : .

Troubleshoot failures using multiple OS platforms to include Windows, Linux, and Unix

1+ years of experience in a technical support or computer repair position

Experience diagnosing hardware issues on enterprise servers, disk arrays, monitors, and computers

Inventory and Asset management experience

Excel experience

Detail oriented