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Federal Government Relationship Manager
Federal Government Relationship ManagerU.S. Bancorp • Washington, DC, US
Federal Government Relationship Manager

Federal Government Relationship Manager

U.S. Bancorp • Washington, DC, US
30+ days ago
Job type
  • Full-time
Job description

Relationship Manager

The Relationship Manager (RM) serves as a client-facing leader within the Federal Government and Labor Management Division, responsible for managing strategic relationships with federal agencies and labor organizations. This role is critical to driving revenue growth, ensuring operational excellence, and supporting complex Federal Government Programs that the bank runs on behalf of different agencies.

Key Responsibilities

Client Relationship Management

  • Serve as the primary point of contact for assigned federal agency and labor clients.
  • Build and maintain strong relationships to support long-term engagement and revenue growth.

Program Support & Execution

  • Partner with internal teams (Technology, Operations, Compliance) to ensure seamless onboarding and servicing of federal programs.
  • Oversee implementation processes, troubleshoot escalations, and ensure adherence to compliance and risk standards.
  • Strategic Sales & Growth

  • Identify opportunities to broaden and deepen client relationships through new product offerings and modernization initiatives.
  • Collaborate with Treasury Management Consultants (TMCs) and Product Managers to align solutions with client needs.
  • Governance & Reporting

  • Maintain accurate client records, pipeline updates, and performance metrics in CRM systems.
  • Participate in internal governance meetings and provide updates on client portfolio health.
  • Basic Qualifications

    Bachelor's degree, or equivalent work experience. Typically seven to eight or more years of corporate / commercial banking experience.

    Preferred Skills / Experience

    Strong relationship management and business development / sales skills. Well-developed analytical and problem-solving skills. Advanced knowledge of credit and credit quality. Thorough knowledge of bank products and services. Ability to work effectively with individuals and groups in managing customer relationships. Effective presentation, verbal and written communication skills.

    Location expectations

    This role requires working from a U.S. Bank location three (3) or more days per week.

    Benefits

    Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
  • U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

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    Relationship Manager • Washington, DC, US

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