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Help Desk Support Specialist

Help Desk Support Specialist

Texas Furnace LLCMinneapolis, Minnesota, United States, 55401
17 days ago
Job type
  • Full-time
Job description

Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!

Help Desk Support Specialist Responsibilities :

  • Respond to IT support requests from employees via phone, email, or in person
  • Troubleshoot hardware, software, and network issues
  • Install, configure, and update software applications
  • Provide training and support to users on IT systems and applications
  • Document IT support tickets and resolutions
  • Collaborate with IT team members to escalate and resolve complex issues

Help Desk Support Specialist Qualifications :

  • 2+ years of experience in IT support or a related field
  • Strong knowledge of Windows and Mac operating systems
  • Experience with troubleshooting hardware, software, and network issues
  • Excellent communication and customer service skills
  • Ability to work independently and prioritize tasks
  • PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

    The pay range for this role is :

    23 - 26 USD per hour(Remote (Minneapolis, Minnesota, US))

    PI23c493eaed6c-30511-38664606

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    Help Desk Specialist • Minneapolis, Minnesota, United States, 55401

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