Manager, Client Experience

Manager, Client Experience

We are looking for a strong Manager with both account management and media relations experience to join our West Coast Consumer practice!

Are you a candidate with a passion for working with a range of clients (variety is the spice of life!), who is familiar with the current media landscape across verticals (consumer, tech, business and trade), is in tune with pop culture and who has proven experience leading cross-functional internal, agency and client teams to execute integrated campaigns? Then this role is for you.

The Essentials

• Thinking : Has intellectual curiosity, creativity and critical thinking skills; is able to connect the dots and evaluate opportunities strategically to ensure they break through and deliver on client goals
• Earned-First Storytelling : Understands the elements that make a story exciting, what brands are doing in the press and on social platforms, and what they should do next
• Communication : Speaks, writes and edits succinctly and in a compelling manner
• Leadership : Experience and a love for leading a team of other curious colleagues, clients and agency partners to execute flawlessly and to the highest quality standards
• Client Service : A record of exceptional client service with the ability to counsel and interact effectively with senior management at client organizations
• Management : Strong project management skills with the ability to ensure the team creates and meets deadlines. Works well in a fast pace environment
• Interpersonal : Plays nice, whether it's on a team, across geographies or independently
• Technical : Is familiar with Word, PowerPoint, Excel and Outlook media databases and social tracking tools are a bonus
• Detail-Oriented : Has a keen attention to detail and a commitment to delivering clear and precise work, whether it's a client-facing email, a strategic deck, a narrative, a recap report or even just a Slack
• Spark : Understands what sets themselves apart. And what is means to do good, impactful work.
• Obsession with Culture : A clear understanding of what drives culture, with a passion for tapping into pop culture to reach broad and diverse audiences.
• Financial Acumen : Experience managing clients' budgets and allocating agency resources accordingly

What We're Looking For :

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including :

[California / Washington] Salary range : $74,000 - $85,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current / former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's / applicant's background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity / Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.