Collections Specialist

Collections Specialist

Requisition Number : 2025-2910-07

Are you detail-oriented, enjoy working across teams to strengthen client relationships with customer service experience? S&ME is looking for a Collections Specialist to support company-wide collection efforts from our headquarters in Raleigh, North Carolina . This hybrid position offers the best of both worlds : collaborative in-office time with our Finance team and the flexibility of remote work. Join us at S&ME!

As a Collections Specialist , you will play a critical support role in ensuring the company's financial health by managing and pursuing collections for past-due invoices. Your experience in customer service, organization, and attention to detail will directly impact the efficiency of our accounts receivable process. This position requires strong interpersonal skills to collaborate with Operations, Shared Services, and clients, while maintaining professionalism in challenging situations. By leveraging your ability to communicate effectively and stay organized, you will help accelerate collections, improve cash flow, and support the overall success of the company.

Your Day-to-Day :

• Pursue Collections : Contact clients regarding past-due invoices in alignment with contract terms and collaborate with project managers to resolve issues.
• Document Efforts : Accurately record all collection activities and client interactions in the AR dashboard for transparency and tracking.
• Follow Up Consistently : Maintain regular communication with project managers and clients until overdue invoices are paid.
• Provide Backup Support : Assist with daily cash receipt processing and address BST Help Desk tickets when needed.
• Escalate Accounts : Identify and accelerate collection efforts for clients with excessive past-due balances.

What You Bring :

We Are S&ME :

At S&ME, we're committed to your growth, professionally and personally. With over 50 years of experience delivering innovative solutions in geotechnical, civil, environmental, and construction materials engineering, we've built a strong foundation for long-term careers. Our team of 1,000+ employee-owners across 10+ states works together to create meaningful impact for our clients and communities. When you join S&ME, you become part of a collaborative, honest, and people-focused culture that invests in your success. We offer exciting project opportunities, ongoing training, and a comprehensive benefits package to support you and your family. This is more than a job; it's a place to grow, thrive, and build a future.

Here's what you can look forward to :

If you are seeking a challenging and rewarding career with a firm committed to our employees and providing quality service to our clients, join our team!

This full-time role offers competitive pay based on experience. Candidates must comply with our Fleet Management, Substance Policy, and Reference Check requirements. Only candidates with valid employment eligibility (I-9) will be considered. Visa assistance is not available. S&ME reserves the right to hire internally or externally at any time. No candidate / recruiter calls, personal calls, or walk-ins are accepted.