Billing Coordinator Assistant

Summary of Duties

Provides support for Billing Coordinators to work and collect accounts from third party payors and patients / residents to resolution in both the Senior Housing and Hospital Division. Provides the records and data for use of Billing Coordinators and Management to facilitate performance review and quality. Assist with payment posting, office organization, bad debt processing, credit balance research and rejection identification.

Essential Job Functions

• Processes late charges and other account adjustments to patient accounts
• Reviews and documents system and remit rejections, compiles, spreadsheets and statistics for quality review and training
• Reports collection, bankruptcy and estate claims to collection attorney. Maintains collection logs and related files
• Maintains Senior Housing therapy rejection logs to offset payables with applicable reporting as assigned
• Assists with the monthly statement process
• Assists with the research and documentation gathering regarding Medicare bad debt accounts in both divisions. Maintains required logs and collection records as determined by the Central Office Manager and the Director of Central Business Office
• Processes / posts remittances from Medicare, Blue Cross / Blue Shield, Medicaid, and other major third party payors. Processes remittance rejections in accordance with established guidelines
• Processes / posts payments from patients / residents
• Balances and audits work as required
• Assists investigating credit balance accounts, completes requests and maintains files
• Performs general office duties to include answering telephones, maintaining supplies and processing return mail
• Provides organized personal support for record maintenance and office filing requirements
• Performs other job related tasks such as daily census reports, month end and other periodic reports, keying charge updates and other miscellaneous information into the patient accounting system as requested

Education

High school diploma or equivalent required.

Experience

Minimum of one (1) year of related experience in a medical business office environment required.

Physical Requirements for Essential Job Functions