Manager, Custodial Care

Manager, Custodial Care

Reporting to the Director of Park Maintenance, the Manager, Custodial Care is responsible for leading and overseeing the day-to-day operations of the cleaning and maintenance of public bathrooms and interior spaces, visitor centers, and staff areas. The Manager should demonstrate a strong commitment to environmental sustainability and is part of a leadership team responsible for training, monitoring performance, and building accountability. The Manager is expected to work across departments and with other staff to collaborate and support parkwide events and operations. The Manager's schedule is determined by the needs of the department, which operates 7 days a week, 365 days of the year.

Essential Duties :

• Responsible for onboarding new staff, developing and leading staff trainings in customer service, safety, and cleaning standards and techniques
• Lead and organize a team of Assistant Managers, Forepersons, and Facility Maintainers in the daily cleaning of Central Park's facilities and scheduled detailed maintenance including pressure washing and advanced floor care.
• Develop an inspection program and ensure that supervisors are conducting daily inspections for cleanliness and taking corrective action including submitting and tracking work requests through a computer-based work order system
• Monitor productivity, compliance with standards, and status of work assignments and take appropriate action with staff to build staff accountability
• Provide regular feedback to staff using established performance standards to support their professional development within the organization
• Organize and lead regular staff meetings and trainings to share information, review safety procedures, and promote team building among staff and supervision
• In collaboration with the Director of Park Maintenance, perform hiring, performance reviews and discipline of staff and make recommendations for improvements

Collaboration :

Program Management :

Minimum Requirements :

Preferred Qualifications :

Salary range : $112K - $143,200 (based on level of experience)

Note : This is an on-site position.

Diversity, Equity & Inclusion :

The Central Park Conservancy's work is guided by the belief that Central Park, and all public parks, must be managed and actively protected as an inclusive and democratic space for all.

Working closely with our New York City partners, we will always strive towards creating and sustaining a sense of belonging for all visitors and advocating for equitable and accessible public use of the Park.

In service of this belief, we are committed to fostering a workforce and organizational culture that is as diverse as Central Park itself and the dynamic city it serves.

Safety Requirements :

Establishment and maintenance of a safe work environment is the shared responsibility of this organization and employees at every level. The Conservancy will make every effort to assure a safe environment and be in compliance with federal, state, and local safety regulations. Employees are expected to obey safety rules and to exercise caution in all their work activities. Accordingly, employees should be aware of any hazards, which could cause an injury or accident (e.g., spills, obstacles in walkways, etc.). If an employee discovers a potential dangerous condition, he / she should alert other employees and notify his / her supervisor immediately.

Disclaimer :

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.