Retail Supervisor
DUTIES AND RESPONSIBILITIES :
1. Direct the retail team and other team members, or store operations, ensuring the team provides world class customer service.
2. Facilitate training for the retail and other team members so they can successfully promote sales and understand the Suntex Marinas expectation for world class customer service.
3. Achieve and exceed budgeted store revenue while controlling expenses
4. Create retail programs as necessary
5. Effectively hire and manage the retail and other team memebrs to assist in driving top line sales, while also controlling expenses
6. Manage store margins to achieve between 38-42%
7. Daily / weekly ordering of soft and hard line merchandise and food for the location
8. Creates and drives sales promotions to assist in achieving sales revenue
9. Comes up with creative ways to market the store
a. Vendor events, showcasing new products, demonstrating new products, interactive displays
10. Creates fun sales contests for store team
11. Keeps up to date on all marine products to supply the most accurate information to our customers
a. Rotate inventory monthly
12. Complete all paperwork in a timely fashion
a. Receive all invoices before merchandise is put out on the floor
13. Ensures that the store is neat, clean, and organized at all times
a. Everything is priced in the store
14. Completes and submits a full physical inventory every quarter, with department cycle counts per month.
15. Completes opening and closing procedures.
16. Other duties as assigned by management
OPERATING RESPONSIBILITIES :
Work performed and composed of a variety of different tasks, calling for use of judgment; and compliance with policies and procedures.
Must be both a team player and self-starter. Requires excellent interpersonal skills and computer literacy.
EDUCATION AND EXPERIENCE :
1. Bachelor’s Degree preferred
- 2. Excellent interpersonal and outstanding communication skills;
- 3. Very organized and detail oriented;
4. Must have a positive attitude, strong work ethic, and have great sales skills
- 5. Ability work independently to achieve goals and targets;
- 6. Ability to organize and prioritize work;
- 7. Ability to work in a team environment to achieve team, department and corporate goals;
- 8. Must thrive in a fast paced environment;
- 9. Ability to collaborate effectively with internal and external customers;
- 10. Self-starter;
11. Proficient in Microsoft Office products
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