AV Service Coordinator

Job Description

Job Description

Location : Dallas, TX

Job Type : Full Time

Company Overview

We are partnering with a leading integration and security firm specializing in high-design, high-performance smart home and commercial technology solutions. Their projects range from luxury residential installations to complex commercial integrations, providing cutting-edge solutions in Audio, Video, Lighting, Shading, Security, and Automation.

Their expertise is built on a design-first approach, ensuring that their systems are not only high-performing but also intuitive and easy to use. They work with discerning homeowners, architects, builders, designers, and business owners who demand excellence in both technology and aesthetics. They are a true full-service custom integrator, tailoring every system to the specific needs of each project.

With an unmatched commitment to quality and service, their team is composed of industry-leading experts who meticulously test and curate the best technology solutions available. They don’t just install smart devices; they design intelligent, seamless experiences that enhance everyday life.

Why Join Us?

• Commitment to Excellence : They take pride in delivering exceptional service and innovative technology solutions, ensuring a seamless experience for our clients.
• Team-Driven Environment : Their team is collaborative, supportive, and dedicated, ensuring that everyone has the tools and resources needed to succeed.
• Opportunity for Growth : As they continue to expand, they offer clear career paths and professional development to help employees advance within the company.
• Hands-On Leadership : Work closely with industry experts and company leadership who have a deep understanding of both technology and business operations.
• Customer-Centric Approach : They prioritize quality service and long-term client relationships, making this an ideal environment for someone who values both technical excellence and customer satisfaction.
• Team Camaraderie & Shared Interests : Build strong relationships with colleagues through team outings like truck shows, and other shared activities outside of work. While participation is optional, the culture fosters genuine connections and a sense of community beyond the office.

Job Overview

The Service Coordinator plays a crucial role in ensuring the smooth operation of customer service and technician scheduling. This role requires a proactive, detail-oriented professional who can efficiently manage service requests, technician schedules, and client interactions. The ideal candidate thrives in a fast-paced, client-facing environment and has a strong ability to problem-solve and maintain high service standards.

Responsibilities

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Benefits

Compensation

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