Director, Product Management

Director, Product Management

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Overview

The Director of Product Management for Cardholder Services (CHS) will lead a team of product managers focused on developing, scaling, and commercializing Mastercard's optional benefit offerings across North America. This role is pivotal in driving strategic roadmap execution, optimizing product performance, and ensuring CHS offerings deliver differentiated value to issuers and cardholders.

Key Responsibilities

• Strategic Roadmap & Product Leadership
• Team Management & Development
• Commercialisation & Revenue Delivery
• Operational Excellence
• Stakeholder Engagement

Qualifications

Bachelor's degree or higher in Business, Finance, or related field. 8+ years in product management, with at least 3 years in a leadership role within financial services, prior people leadership experience is required. Proven experience managing and scaling complex product portfolios and cross-functional teams. Strong analytical, communication, and stakeholder management skills. Familiarity with CHS domains such as travel & lifestyle benefits, and digital presentment platforms.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include : insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges New York City, New York : $178,000 - $284,000 USD