Manager, Strategic Account Management - Research M...

Manager - Strategic Account Management - Research Manager

We are seeking a customer-centric, analytical, and highly motivated research professional to join our Research Team. The Research Manager is responsible for cultivating and maintaining strong relationships with cross-functional stakeholders and clients delivering a high level of customer satisfaction and successful product use. You will serve as the primary point of contact with clients for our proprietary Customer Perception primary research product focused on understanding business challenges, addressing questions, resolving issues, and serving as a trusted advisor.

Walmart Data Ventures is looking for an experienced quantitative and / or qualitative Research Manager to join our growing Research Team. This role is integral in cultivating and maintaining cross-functional and client relationships, delivering revenue through bespoke research projects. The ideal candidate is an intellectually curious, detail-oriented self-starter with a proven track record of owning all aspects of market research projects and client communication.

Who we are :

Walmart Data Ventures exists to unlock the full value of Walmart's data by developing and productizing B2B data programs that empower merchants and suppliers to make better, faster decisions for the business. As part of this transformation, we're looking for individuals to help build data productization from concept to deployment. Join us at Walmart Data Ventures and be a part of a team that values performance and excellence.

What you'll do :

• Lead and execute all aspects of quantitative and qualitative research processes including research design, questionnaire development, programming, data collection, data analysis and storytelling.
• Serve as a product ambassador, demonstrating extensive knowledge of Walmart Data Ventures products and services, including competitive marketplace offerings, to identify and sell solutions.
• Proactively troubleshoot complicated issues that arise in an efficient and effective manner, providing oversight on quality control processes at each step of the research lifecycle.
• Build strong, long-term relationships with assigned accounts through value-add research best practices consultation, leading annual research planning workshops and continually delighting clients with a positive, customer-centric attitude.
• Efficiently manage time to focus on essential activities to ensure customer satisfaction, delivery of impactful insights, account growth and contract renewals.
• Support creation of ad hoc training and marketing collateral in partnership with cross-functional partners.
• Collaborate with cross-functional stakeholders to support the development of our product suite by sharing client user requests, industry, market, and competitive trends in a positive and actionable way.

Who you are :

Minimum Requirements :

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Option 1 : Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area. Option 2 : 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.

Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area., Sales

221 River St, Hoboken, NJ 07030, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.