SAP Sales Cloud (V2) Business Analyst

With over 100 years of corporate development and experience, Jowat is a world-wide leader in the manufacture of industrial adhesives. We have a highly motivated team of 1400 employees and are proud to provide our customers with innovative adhesive solutions in a number of markets.

SAP SALES CLOUD (V2) BUSINESS ANALYST

We are seeking a dynamic and motivated individual to act as the key interface between our Sales department and IT team, with a primary focus on SAP Sales Cloud V2. This role is critical in ensuring business requirements from Sales are effectively translated into technical solutions, while also helping drive user adoption, process optimization, and continuous improvement of the Sales Cloud platform.

The ideal candidate is comfortable working with both business and technical stakeholders, understands sales processes, and has a strong interest in enterprise software and digital transformation.

Your Responsibilities:

• Act as the primary point of contact between Sales and IT for all matters related to SAP Sales Cloud V2
• Support the collection and documentation of business requirements from Sales
• Translate business needs into functional specifications for IT and implementation partners
• Support the configuration, testing, and deployment of SAP Sales Cloud V2 enhancements
• Provide basic user support and help troubleshoot common SAP Sales Cloud issues
• Train and onboard new users; create and maintain user guides and process documentation
• Monitor system usage and proactively identify opportunities for process improvements
• Support ongoing improvements and small configuration changes in SAP Sales Cloud V2
• Support integration topics between SAP Sales Cloud and other systems (e.g., ERP, marketing tools)

Our Requirements:

• Bachelor’s degree in Business, Information Systems, IT, or a related field
• Strong interest in sales processes, CRM systems, and digital tools
• Ability to communicate effectively with both technical and non-technical stakeholders
• Willingness to learn and take ownership of tasks
• Strong analytical and problem-solving skills
• Fluent in English (additional languages are a plus)

Benefits:

• 401(k) with a match
• Paid vacation
• 9 paid holidays
• Health Insurance (medical, dental, vision, FSA)
• Company contribution to HSA
• Multiple company-paid insurance policies
• Short-term disability
• Long-term disability

If you are a motivated professional who thrives in a dynamic, fast-paced environment, we encourage you to apply!

About Jowat and Our Global Presence:

The Jowat Group, a medium-sized, family-owned enterprise, is one of the top adhesive manufacturers around the world. Tradition and experience from over 100 years of corporate development allow us to serve as the leading company in adhesive technologies and innovations in numerous markets and areas of application. Our reputation as an innovative leader is made possible by the commitment and competence of our employees, the adhesive experts who always find the perfect solution for our customers. As a new member of the Jowat team, you will continue to advance our reputation by providing the optimal solutions to further the company’s goals.

Jowat Corporation was formed in High Point, North Carolina as a part of the global Jowat group in 1979. The High Point location serves as the headquarters for all operations in the Americas. The parent company, Jowat SE in Germany, was founded in 1919 and has a total of 7 manufacturing sites around the world.

With over 200 million pounds of adhesive produced each year, Jowat serves as one of the leading suppliers in the industry. Our products are used in a variety of applications, including woodworking, furniture manufacturing, paper and packaging, electrical, textile, automotive, and graphic art. A network of 23 sales organizations and various partners around the globe mean unparalleled service from the company. In the Americas, we employ around 225 people. Together, our talented teams drive growth in the industry through agility, collaboration, and innovation.