Veterinary Client Service Representative

Veterinary Client Service Representative

Join to apply for the Veterinary Client Service Representative role at Thrive Pet Healthcare

Hillside Veterinary Clinic

Dallas, TX

Hillside Veterinary Clinic is hiring an experienced, Client Service Representative to join our INCREDIBLE team!

At Hillside Veterinary Clinic, a Thrive Pet Healthcare partner, you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community, you will experience the best of both worlds : a genuine local feel with the benefits of Thrive\'s national resources. And, we have plenty of fun along the way!

As a Client Service Representative (CSR), you\'ll play an important role in pets\' lives by providing care for our precious patients, while coordinating and representing all facets of client services. Our CSRs are friendly, professional, courteous and show urgency and appropriate concern at all times. They must be efficient in handling difficult situations and have skills at basic accounting and cash handling.

Experience & Skills Requirements

• Customer service experience and 2-3 years\' experience in veterinary medicine are required
• Experience in conflict management
• High attention to detail
• Great communication skills - Team oriented with an ability to collaborate and support each other
• Outstanding multi-tasker
• Desire to practice empathetic, gold standard medicine benefiting our patients
• Are paw-sitive, kind and provide trustworthy communication to the patients, team members and clients
• Have the desire to constantly grow and advance as a valued member

Role Responsibilities

Benefits

About Thrive Pet Healthcare : Vet-founded and Austin-born, Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide, united by a mission to shape the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. We bridge general practice, urgent care, specialty, and emergency care, and our locally rooted, nationally connected hospitals benefit from Thrive\'s extensive resources while maintaining their unique identities. We believe that supporting our people is the key to helping pets thrive through every stage of life. Join us where #WeThriveTogether. We provide customizable professional development opportunities, a supportive work environment that values work-life rhythms, and 24 / 7 mental health support. Thrive Pet Healthcare is committed to creating a culture where everyone from any background can be heard, respected, and valued.

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