Director, Data & Insights

Who We Are

InternationalJustice Mission (IJM)is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,300 professionals are at work worldwide in over 20 countries. Together we areon a missiontorescue millions, protect half a billion, and make justice unstoppable.

We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve.We provide professional excellencewithjoy and celebration to all those we serve.

The Need

Forover25 years, IJM has pioneered the workto protectvulnerable people from violence.9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% forvery largepopulations of people in poverty.As we grow to expand our impact toprotect 500 million people from violence, weareseekingaDirector, Data & Insights.

This positionis responsible forleading IJM’s Global Programs Data & Insights team, housing IJM’s world-leadingexpertiseand best practices in using data to protect people in poverty from modern slavery and violence against women and children (VAWC). This role also serves as a strategic advisor to the Chief Program Officer and the Global Program Council (GPC),providingdata-informed insights on portfolio and program performance, risks, and opportunities.

This position is based in the Washington, DC area and is available to be hybrid (onsite Tuesdays & Thursdays). It reports tothe Chief ProgramOfficerand is only available for candidates with the right to work in the US.

Responsibilities:

Leadership and Management

• Provide leadership to the organization through activecontributiontoleadershipsteams and forums.

• Provide data-driven, research-based business intelligence recommendations for key strategies and decisions.

• Set and directthe strategy for the Data & Insights business unit.

• Build, lead, and manage the Data & Insights team.

• Provide direction to and oversight of Data & insights staff.

• Lead on strategic initiatives within the Global Programs Division and across the organization, while modeling IJM’s values for all.

Documentation,Reporting& DataManagement

• Responsible for reporting processes and associated visualization tools & dashboards.

• Responsible for reporting to Global Resources, Executive, and other audiences.

• Responsible foraccuraterequirementsdocumentation, backlogs, development & testing processes, and data quality processes.

• Establish data quality and data governance policies and procedures.

Strategy & Knowledge Development & Implementation

• Build consensus around future needs for business intelligence & analytics throughout the organization.

• Develop phased roadmaps for business intelligence & analytics products and tools in partnership with CPO, GPC, and other Global Programs leader.

• Ongoing development of self-service reporting systems and special ad hoc analysis.

Networking & Partnership

• Responsible for development and maintenance of excellent working relationships with key counterparts across Global Technology Solutions; Legal, Governance, Risk, and Compliance; Global Programs, regions, and programs; and other internal and external contacts.

Policies and Procedures

• Responsible for all data-related policies, standards, business processes, and tools.

General Tasks

• Interview, hire, and onboardnew staff.

• Coordinate team workload, prioritization, and output.

Qualifications:

• Bachelor’s degree.

• At least 12 years of escalating professional experiencerequired, ideally with enterprise data systems and international organizations/companies.

• At least 5 years inseniorleadershiprolewith personnel management experience.

• Training in business intelligence, data analytics, and reporting.Experience with Salesforce reporting and Tableaustronglypreferred.

• Experience working with remote teams, including across cultures.

• Ability to successfully manage, motivate, mentor, andretainskilled prospect development, businessintelligenceand analytics staff.

• Ability to convey technical information and data insights to non-technical staff.

• Experience with Salesforce or another enterprise level CRM is preferred.

• Ability to extract, transform, load, and visualize data from various data sources.

• Training in data hygiene and data quality techniques.

• Knowledge of data analytics techniques.

• Knowledge of data visualization best practices.

• Knowledge of non-profit finance requirements.

• Knowledge of US and global data privacy regulations.

Critical Qualities:

• Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building;

• Analytical and strategic thinker;

• Driven and results oriented;

• Patient and works well under stress;

• Strong written and oral communication, includinganability to communicate well across cultures;

• Winsome and team-oriented with a sustained positive attitude; and

• Strong ethic of service and a passion for IJM.

ApplicationProcess: