Our Goal at Loveland Ford Lincoln is to create an exceptional environment for our customers and employees for the continual well-being and growth of everyone involved. We are all working together to build a stronger and better dealership and community in which to work and live. By working together in a spirit of cooperation and teamwork, our dealership will be unsurpassed for its quality, integrity, and service.
WE OFFER :
Pay based on experience
Medical & Dental Insurance
Paid Vacation
Closed Sundays
Great Work Environment
Wonderful Culture
Opportunity for growth and career advancement.
RESPONSIBILITIES :
Ensure that customers receive prompt, courteous, and effective service
Serve as a liaison between technicians and customers
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer
Manage and hire technicians and service advisors
Interview and make new hires
Distribute work between technicians
Prioritize required services
Ensure customer has a positive dealership experience
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer is properlyhandled
Spend quality time building relationships with customers and employees.
Ensure proper accounting and financial health of the service department.
REQUIREMENTS :
Five + years of high volume domestic fixed operations management experience is strongly preferred.
Technical automotive knowledge is helpful but not required
Demonstrated ability to manage others
Organized and friendly personality
Dealership experience required
General knowledge of business operations and accounting
Loveland Ford
Lincoln
is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, work experience and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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Service Manager • Loveland, CO, US