Summary
We are seeking an experienced Inside Sales Representative to join our team. The successful candidate will be responsible for selling government projects and services to clients.
The Inside Sales Representative will be responsible for managing customer accounts, generating new business, and ensuring customer satisfaction.
The ideal candidate will have excellent communication skills, be able to multi-task, and have experience with order entry.
Responsibilities
- Sell government projects and services to clients
- Manage customer accounts and generate new business Ensure customer satisfaction by providing excellent customer serviceProcess orders and returns
- Provide product information and pricing to customers
- Collaborate with other departments to ensure customer needs are met
- Meet or exceed sales goals
Requirements : Proven inside sales experience
- Experience selling government projects and services
- Excellent communication and interpersonal skills
- Ability to multi-task and prioritize in a fast-paced environment
- Experience with order entry and processing returns
- Ability to work independently and as part of a team
- Bachelor's degree in business or related field preferred
Competencies : To perform the job successfully, an individual should demonstrate the following : Integrity / Ethics - Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys both good and bad news.
Dependability - Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance / punctuality requirements Productivity - Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, and manages time well, handles information flow.
Adaptability / Flexibility - Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs.
Communication - Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
Teamwork - Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.
Account Management - Expands sales within existing accounts, focuses on customer service, develops relationships with key decision makers, understands and responds to customer needs, tracks and monitors account activity.
Negotiation Skills - Conducts positive negotiations, ability to compromise, handles conflict, seeks common ground, articulates own and others goals, stays focused on positive outcome.
Product Knowledge - Knows and explains product features / benefits, understands / sells the full product line, understands customer's business operations and needs, understands / responds to the competition, applies market knowledge.
Managing Technology - Has an awareness of, researches and adopts effective technologies that improve the bottom line, works well with tech resources.
Sales Goals - Achieves business plan goals, meets new business development goals, sells an appropriate product mix
Sales Skills - Develops new business, identifies and sells to customer needs, translates product features to benefits, has good listening skills, is sensitive to customers, delivers effective presentations, negotiates well, uses closing skills appropriately, develops sales skills.
Core Values
Passion to Perform
We are passionate to perform and focus on concrete achievements
Trust to Act
We are empowered to act, and act in a powerful way
Act Responsibly
We are responsible for our actions and the consequences they have for our stakeholders and out environment
Make It Fun
We are serious about making work fun, it’s the way we do things