Senior Product Manager Search and AI Platform Team [Grounding API & Customer Success]

Washington StaffingRedmond, WA, US

3 days ago

Job type

Full-time

Job description

Senior Product Manager

Artificial Intelligence (AI) is transforming the world, and the best is yet to come! At Microsoft AI, we are at the forefront of enhancing AI capabilities and making them accessible to everyone. In this exciting project within the AI and Search team, you will build a platform to provide Large Language Models (LLMs) with up-to-date information from the web to reduce hallucinations, allow answering questions beyond the training data and increase users confidence by returning links that confirm the model's answer. Our team of PMs is dedicated to working on the latest technological trends in Search, AI, Agents, responsible AI, security, and privacy. We strive to take the best ideas and turn them into innovative business strategies and products. We are seeking a highly skilled, motivated Senior Product Manager to evangelize and build APIs that power the agentic web. In this role, you will drive feature development, onboard partners, and support strategic relationships in a fast-paced environment while maintaining high energy, professionalism, and a passion for innovation. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50-mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.

Responsibilities

Identify, prioritize and drive new features / capabilities using Agile practices that allow partners to develop break-through end-user experiences.
Act as a liaison between business, engineering teams and partners.
Drive internal and external partner relationships that are critical to success.
Coordinate and orchestrate product requirements gathered from partners.
Collaborate with distributed teams to delivery product enhances and fixes.
Work closely with a feature crew throughout the engineering lifecycle.
Drive analysis and support of investment decisions and offer business perspective to influence key strategic decision.
Proactively identify issues that impede business group success and providing solutions / recommendations.

Qualifications

Required Qualifications :

Bachelor's Degree AND 5+ years experience in product / service / program management or software development OR equivalent experience.

3+ years of experience developing and launching external, customer-facing software from concept to launch.

2+ years of demonstrable experience working with partners / customers to define, build, iterate and ship products or features.

Preferred Qualifications :

Bachelor's Degree AND 8+ years experience in product / service / program management or software development OR equivalent experience.

4+ years experience improving product metrics for a product, feature, or experience in a market.

4+ years experience disrupting a market for a product, feature, or experience.

A solid technical background that enables you to engage in-depth with engineering teams on complex system design and model development.

Proven ability to manage and influence a wide range of stakeholders across complex organizations and strategic partners.

A customer-obsessed mindset with a passion for delivering innovative and user-centric solutions.

Demonstrated experience managing requirements from multiple partnership relationships simultaneously.

Be an excellent communicator who understands the value of different mediums.

Ability to manage confidentiality without exception.

Experience in / knowledge of web API's.

Experience in or knowledge of Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) techniques.

Keen ability to forge solid and positive relationships across organizations and levels.

Consistent history of successfully leading complex, cross-organizational initiatives.

Exceptional cross-organization coordination skills including ability to build comprehensive and compelling presentation and communication materials that span functions and groups.

Solid project management skills and ability to lead multiple high-profile projects of varying timelines simultaneously.

Product Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here.

Microsoft will accept applications for the role until November 17, 2025. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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Senior Product Manager • Redmond, WA, US