Supervisor, Hospitality & Events

Stypi (Acquired by Salesforce)New York, NY, US

9 days ago

Job type

Full-time

Job description

Event Management Role At Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce.

Responsibilities

Deliver operational excellence and a holistic guest experience across a variety of events, including executive receptions, partner events, nonprofit events, and employee engagement events.
Lead the planning and execution of meetings, including simple meetings, and support complex, multi-day, multi-space executive programs.
Manage logistics for customer-facing meetings, town halls, and other corporate events, including pre-event planning, onsite execution, and post-event wrap-up.
Support various Global & AMER-related programs and projects.
Support ticket triage as needed, manage Slack communications, and executive recap reporting for complex programs.
Provide operational support for the 'Ohana Floor event space and related programming.
Ensure consistent, on-brand messaging by understanding Salesforce's brand and product positioning.
Maintain and update team documentation and event playbooks to support process improvement and knowledge sharing.
Research, recommend, and report on innovative and creative event options and entertainment within program format and budget constraints.
Co-manage vendor relationships (agencies, vendors, caterers, etc.) and collaborate with internal teams, including Sales, Creative, Facilities, Employee Engagement, and Salesforce.org.
Negotiate favorable terms with vendors for goods and services to maximize budget efficiency.
Execute on special projects or programs as needed.

Qualifications

5+ years of successful event management experience planning customer-centric events in a B2B, high-tech, or fast-paced environment.

Strong customer service skills with a highly personable, service-focused approach.

Proven ability to manage multiple projects simultaneously with a high level of expertise and minimal oversight.

Excellent written and verbal communication skills, with the ability to proactively address client needs.

Experience managing budgets, including financial planning and tracking.

Strong problem-solving skills with the ability to creatively negotiate demands and resolve challenges.

Highly organized, results-driven, and detail-oriented.

Ability to assess, prioritize, and manage workload effectively in a strict, deadline-driven environment.

Thrive in a collaborative, team-oriented setting and adept at overcoming obstacles.

Flexibility to work in-office during weekdays, evenings, and weekends, adjusting hours as needed to support events.

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world.

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Hospitality Supervisor • New York, NY, US