Call Center Representative •ASAP •

Description

Location : Atlanta, GA

Company : Unilux Brand

Job Description :

Unilux Brand We are seeking a highly motivated and customer-oriented Call Center Representative to join our dynamic team as soon as possible. In this fast-paced role, you will be the first point of contact for our valued customers, handling inquiries and resolving issues with a focus on delivering exceptional service.

Key Responsibilities

• Handle inbound and outbound calls in a professional manner.
• Provide accurate information and assistance regarding products and services.
• Resolve customer complaints and issues with empathy and efficiency.
• Document all customer interactions and update records as needed.
• Follow company policies and procedures for call management.
• Escalate complex issues to the appropriate department when necessary.

Skills, Knowledge and Expertise

Benefits

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.