Patient Accounts Clerk (1637) - Dept. of Public Health (H00171)

Patient Accounts Clerk

Under general supervision, the 1637 Patient Accounts Clerk collects payments on delinquent accounts for services that have been rendered to patients of the Department of Public Health.

Essential duties include :

• Reviews and edits bills and claims to make sure the information is accurate and complete;
• Collects payments on outstanding accounts for which tracers have already been sent according to predetermined schedules
• Performs the more technically difficult or complicated billing, accounts receivable, or collections work of the unit, including preparing spreadsheets on more difficult accounts
• Compiles information and prepares all documents for transferring outstanding accounts to the Bureau of Delinquent Revenue of the Tax Collector's Office following procedures as specified in the City Charter
• Handles specialized accounts, such as the "full bill" accounts in which payments are made directly by the patient rather than by a third-party payor and accounts involving lawsuits and estates
• Communicates with patients, physicians, insurance representatives and other for the purpose of collecting payments.

The 1637 Patient Accounts Clerk also performs other related duties as required.

Minimum qualifications - required :

Experience : Eighteen (18) months (equivalent to 3,000 hours) of experience billing, claims processing and / or collecting healthcare service reimbursements or medical claims from Medi-Cal (Medicaid), Medicare, insurance, third-party payors, and individual payors in a hospital, healthcare agency, or healthcare billing organization.

Substitution : Completion of fifteen (15) semester units or twenty-two (22) quarter units of medical billing-related coursework from an accredited college or university may substitute for six (6) months of qualifying experience.

Applicants must meet the minimum qualification requirements by the final filing date unless otherwise noted.