I.
Job Summary We are seeking an experienced Service Project Manager to join our dynamic team.
The ideal candidate will possess a unique blend of project management expertise, a deep understanding of service-oriented environments, and strong leadership skills.
This role is instrumental in ensuring the successful delivery of high-quality services to our clients, meeting both project and client expectations.
II.
Key Responsibilities Project Planning and Execution :
- Develop and manage project plans, including scope, objectives, deliverables, schedules, and budgets.
- Ensure timely completion of projects within budget constraints.
Client Relationship Management :
Act as the primary point of contact for clients throughout the project lifecycle.Foster strong, long-term client relationships and ensure client satisfaction.Team Leadership :
Lead cross-functional project teams, providing direction, support, and guidance.Promote a collaborative and productive team environment.Quality Assurance :
Implement and oversee quality control processes to ensure the highest level of service delivery.Identify and address any potential issues or risks promptly.Resource Management :
Allocate resources effectively and efficiently, ensuring optimal utilization of team members and other project assets.Reporting and Documentation :
Prepare regular project status reports, documentation, and presentations for stakeholders.Maintain accurate and up-todate project records.III.Qualifications Education :
Bachelor's degree in Project Management, Business Administration, or a related field.PMP certification is a plus.Experience :
Minimum of 5 years of experience in project management, preferably in a service-oriented environment.Proven track record of successfully managing complex projects.Skills :
Strong leadership and interpersonal skills, excellent communication and negotiation abilities, proficiency in project management software (e.g., MS Project, Asana), and solid understanding of project management methodologies.V.Key Competencies Analytical Thinking :
Ability to analyze complex problems and develop effective solutions.Adaptability :
Flexibility to adapt to changing priorities and project requirements.Client-Focused :
Dedicated to understanding and addressing client needs and expectations.Detail-Oriented :
Meticulous attention to detail to ensure the accuracy and completeness of project deliverables.V.Benefits Competitive salary and performance-based bonuses.Comprehensive health, dental, and vision insurance.Retirement savings plan with company match.Professional development opportunities.Disclaimer :
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.Duties, responsibilities, and activities may change at any time with or without notice.Powered by JazzHR