Product Strategist

Product Strategist

New York, NY

Replica provides data about the built environment and ways people interact with it. With better data, human-context and an intuitive design, Replica helps public and private sectors make informed, effective, and responsive decisions. By showing how people live, move and work, we contextualize hard choices, allowing our clients to see around corners and understand the trade-offs surrounding their decisions. Whether for a city planner increasing public transit to underserved neighborhoods or for a grocery chain evaluating where to open a new location, Replica’s insights lets clients make more informed, people-centered decisions.

We spun out of Alphabet in 2019 and recently secured series B funding from venture firms including Founders Fund, Innovation Endeavors, Sidewalk Labs, Firebrand Ventures, and Revolution’s Rise of the Rest Seed Fund. Today, we are a team of 34 employees with offices in San Francisco, New York and Kansas City.

We value our customers, believe in being resourceful, and work in service of each other to scale our product. As we build our team, we are committed to pursuing and bringing together a diverse workforce and creating an environment of inclusion. We value our differences and we encourage all to apply. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other status protected by the laws or regulations in the locations where we operate.

The Role

Replica is looking for a high-ownership contributor who can operate across both the technical and strategic dimensions of our most important customer relationships. This person should be comfortable scoping and building with data, supporting day-to-day customer needs, and shaping long-term strategies to grow value across critical accounts.

This is not a standard account management role. You’ll play a central role in both product development and customer growth, working hands-on with data, users, and internal teams. You’ll also serve as a translator between customer needs and internal priorities.

Organizational Relationships

This role sits within Replica’s customer team, reporting to the Head of Customer.

Responsibilities

• Drive Growth Strategy for Key Accounts : You'll lead strategic planning and execution for Replica's most valuable and influential customers and, specifically, their most pressing challenges. This includes :
• Leading engagement strategies : discovery conversations, scoping workshops, onboarding programs, executive briefings, and power user development; Identifying opportunities for account expansion or new product adoption
• Shape Product Strategy and Development : You’ll help define and deliver Replica’s product roadmap by working across teams and with external users :

Identifying gaps, use cases, and opportunities based on field experience

Minimum Qualifications

Drive Growth Strategy for Key Accounts

You'll lead strategic planning and execution for Replica's most valuable and influential customers and, specifically, their most pressing challenges. This includes :

Leading engagement strategies : discovery conversations, scoping workshops, onboarding programs, executive briefings, and power user development

Identifying opportunities for account expansion or new product adoption

2. Shape Product Strategy and Development

You'll help define and deliver Replica's product roadmap by working across teams and with external users :

Identifying gaps, use cases, and opportunities based on field experience

Working with software engineers and data developers to scope and prototype new features or full applications

Developing analytical models or apps on top of Replica's data

Driving adoption of new features through customer rollouts and iterative feedback

Owning projects or features from problem scoping through deployment

Nice to Have :

What We Value

talking

Benefits

Compensation

Replica is an Equal Opportunity Employer

If you don't think you meet all of the criteria above, but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team