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General Manager

General Manager

The Gyro Project - 7th AveNew York, NY, US
5 days ago
Job type
  • Full-time
Job description

We are a relatively new, fast growing QSR- with 5 locations open, and another 4 under development. We're looking to grow our team. General Managers needed for new store openings, with potential for internal growth as the company grows. Expected openings for 2026 are 5-9 units.

We are a family owned business, with boots on the ground. Our Hospitality company operates 32 total QSR and full-serve restaurants.

Key Responsibilities

Operations Management

  • Oversee daily restaurant operations including opening / closing procedures, food preparation, and service delivery
  • Ensure compliance with food safety, health, and sanitation standards
  • Maintain quality standards for food, service, and cleanliness
  • Manage inventory levels, ordering, and vendor relationships
  • Implement and enforce company policies and procedures

Financial Management

  • Achieve sales targets and profitability goals
  • Control labor costs and manage scheduling to optimize staffing levels
  • Monitor food costs and minimize waste
  • Prepare and manage budgets, analyze P&L statements
  • Handle cash management and banking procedures
  • Team Leadership

  • Recruit, hire, train, and develop staff members
  • Create work schedules and manage time-off requests
  • Conduct performance evaluations and provide coaching
  • Foster a positive work environment and team culture
  • Address employee relations issues and disciplinary matters
  • Customer Service

  • Ensure high-quality customer experiences
  • Handle customer complaints and resolve issues promptly
  • Monitor customer feedback and implement improvements
  • Maintain brand standards and service speed expectations
  • Marketing & Sales

  • Execute promotional campaigns and local marketing initiatives
  • Build community relationships and drive customer traffic
  • Analyze sales trends and implement strategies to increase revenue
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