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Business Analyst II - Court Operations (Hybrid)
Business Analyst II - Court Operations (Hybrid)Clerk of the Circuit Court & Comptroller, Palm Beach County • West Palm Beach, FL, US
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Business Analyst II - Court Operations (Hybrid)

Business Analyst II - Court Operations (Hybrid)

Clerk of the Circuit Court & Comptroller, Palm Beach County • West Palm Beach, FL, US
16 hours ago
Job type
  • Full-time
Job description

We are hiring a Business Analyst II in downtown West Palm Beach! Can you identify a problem within a process and build the solution everyone needs?! Then, this exciting opportunity is for you!

Our Operations Systems & Training department is seeking a Business Analyst II who is ready to bring data, insight and process improvement to the heart of the Clerk's Court Operations & Official Records departments!

This exciting opportunity is also remote work eligible on a Hybrid basis! To learn more about our robust Remote Work Program Click Here

Our Operations Systems & Training department is seeking a Business Analyst II who is ready to bring data, insight and process improvement to the heart of the Clerk's Court Operations & Official Records departments!

The Clerk's office plays a vital role in supporting the Judiciary by managing essential court records, enabling access to court records and ensuring court operations run efficiently and transparently.

As a Business Analyst II, you will use your business analysis capabilities to work closely with our Court Operations and Official Records departments, i.e. Circuit / County Civil, Circuit / County Criminal, Unified Family Court, Recording and Records Services to improve and streamline processes to help our office meet its objectives and reach goals. In addition, you will support business information systems that provide solutions to a variety of issues across multiple departments.

Why join our Clerk family?

Because our Clerk family is our top priority! Total Compensation packages include :

  • Generous paid time off and 17 paid holidays – yes you read that right!
  • Superior health care plans with lower costs to you
  • Retirement choices through the Florida Retirement System and deferred compensation plan
  • Award-Winning Wellness Program that gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
  • Tuition Reimbursement
  • Qualifying employer for Public Service Loan Forgiveness

At the Clerk of the Circuit Court & Comptroller's Office you can :

  • Work with a purpose
  • Give back to the community
  • Be part of a family
  • Build your skills
  • Pursue career advancement opportunities
  • Reach your professional and personal goals
  • Acts as subject matter expert to system users by relating business / functional requirements to system capabilities; acts as a functional technical coordinator for large projects; acts as liaison to other county agencies or judicial partners as necessary.
  • Defines, analyzes, and documents workflows; confers with project staff to outline work plan, to assign duties and responsibilities to ensure that business requirements will be met.
  • Collects and analyzes the project's business requirements and prepares accurate and detailed functional requirements specification documents, and user interface guides.
  • Performs systems research, logic designs and programming; prepares system flow diagrams; designs forms and specifications; develops system procedures; designs system enhancements.
  • Coordinates and participates in problem resolution, particularly when the problem involves mission-critical areas.
  • Assists in new systems and / or system upgrade evaluation, planning, deployment, and support.
  • Prepares and analyzes reports using Microsoft Excel and Microsoft SQL Server Management Studio.
  • Create and implement SharePoint pages, views and workflows tailored to business needs and to promote collaboration and efficiency; assist business groups with design and set up of site pages.
  • Develops, deploys, and maintains SharePoint sites and applications, administers the platform, provides user support and training, and collaborates with stakeholders to align solutions with business needs.
  • Coordinates business units / groups who test, validate, evaluate new or upgraded applications and functions, to determine issues in services and software; assists business units / groups in the design and execution of test scripts and scenarios.
  • Creates and maintains user accounts in the Florida Courts E-Filing Portal.
  • Prepares and justifies recommendations for new systems and procedures, or changes to existing systems and procedures.
  • Reviews change and enhancement requests and works with stakeholders to determine and assign priorities.
  • Monitors system and user performances and recommends changes to improve efficiency.
  • Monitors system and user performances and recommends changes to improve efficiency.
  • Bachelor's degree in Information Technology, Computer Science, Business Analysis or related field, supplemented by three (3) years of recent and relevant experience as outlined below are required.

    Additional experience is accepted as a minimum requirement in lieu of a post-secondary degree on the following basis : additional four (4) years in lieu of a bachelor's degree, and additional two (2) years in lieu of an associate degree.

    Must have four (4) years of direct work experiencethat includes a working knowledge of Case Maintenance Systems, Official Records Systems and supplemental or support software integrated within these systems.

    Experience and working knowledge of Microsoft Word, Excel, SharePoint and SQL strongly preferred.

    Skills, Knowledge and Abilities

    Strong understanding of court operations.

    Analytical skills.

    Strong Communication Skills.

    Technical Proficiency.

    Critical Thinking.

    Note : Vacancy postings may be cancelled at any time based on business needs. Applicants who have applied will be notified of cancellations. Applicants who have applied will be notified of cancellations. Applicants with a disability who require accommodation within the application / interview process should direct a request in advance to human resources at careers@mypalmbeachclerk.com or 561 355 4172.

    The Clerk of the Circuit Court & Comptroller is an Equal Opportunity Employer and a Drug-Free Workplace. Depending on the position, candidates are subject to drug screening, a physical and a background check as a condition of employment. Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and that certain service members may be eligible to receive waivers for postsecondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Pursuant to Florida Statute 295, Section 09 (b) and (c), Veterans' Preference promotion preference shall apply to a person who was a veteran when employed by the state or its political subdivision and who was recalled to extended active duty andshall apply only to a veteran's first promotion after reinstatement or reemployment, without exception. The Clerk of the Circuit Court & Comptroller's Office values the service veterans and their family members have given to our country and that the Clerk's office supports the hiring of returning service members and military spouses. To claim preference, an applicant must complete and upload both the Veterans' Preference Claim Form and required documentation prior to the position's posted closing date. Hiring decisions are based on qualified candidates' non-numerical assessments and numerical assessments, which include interviews. If an applicant claiming veterans' preference for a vacant position is not selected, they may file a complaint with the Florida Department of Veterans' Affairs (DVA), 11351 Ulmerton Road, Suite 311, Largo, FL 33708. If an applicant seeking veterans' preference in employment in the state of Florida is not selected for the position and is so notified, they must file their complaint with the DVA within 60 calendar days from the date the applicant is notified.

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    Operation Analyst • West Palm Beach, FL, US

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