German Speaking Customer Service for Hospitality & Tourism industry

German Speaking Customer Service Professional

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is designed to match the best candidates with the right employers, ensuring a seamless transition into your dream job abroad. Currently, we are looking for a motivated and enthusiastic German Speaking Customer Service professional to join our dynamic team in the Hospitality & Tourism industry. This position offers you the opportunity to leverage your language skills while providing exceptional service to clients in the thriving tourism sector. If you are passionate about travel and hospitality, and enjoy helping others, this role may be the perfect fit for you. Join us at Patrique Mercier Recruitment, where we strive to connect talent with opportunity and support your journey toward a fulfilling career abroad.

Responsibilities

• Provide exceptional customer service to German-speaking clients in the hospitality and tourism sector.
• Respond promptly and accurately to customer inquiries via phone, email, and chat.
• Assist customers with booking travel arrangements, accommodations, and other related services.
• Resolve customer complaints and issues in a professional manner, ensuring a positive experience.
• Collaborate with team members to improve customer service processes and enhance client satisfaction.
• Maintain thorough knowledge of services offered and stay updated on industry trends.
• Record and manage customer feedback to help improve overall service quality.