Desktop Support Specialist

Shift

Monday-Thursday 7am to 4 : 30pm; Friday 8am to 12pm

Duration

Long Term Contract - 1+ year to Hire

Compensation

Starting at $28.00 / hour. Exact compensation may vary based on several factors, including skills, experience, and education.

Benefits

Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

Description

The Desktop Delivery Analyst role is to provide on site support for PCs, peripherals and business critical office productivity software leveraged by our Destaco colleagues. In addition, the Desktop Delivery Analyst will serve as the local technical point of contact for ticket management, PC configuration / deployment, issue escalation, and site lead for resolving on location issues identified by other technical support teams.

Knowledge & Experience

• 2+ years experience deploying and supporting Windows 10 environments
• 2+ years working with Windows Server & Active Directory environments
• 1-3 years of experience in Office 365 & Azure Cloud Offerings
• Experience with server and application security remediations
• General knowledge of servers, networks, applications and how they interact
• Project management and support resource coordination experience
• Ability to implement, administer, and troubleshoot Active Directory and Group Policy Objects as they relate to desktop configurations

Formal Education & Certification

Personal Attributes

Work Conditions

Responsibilities

Operational Management

Management of the IT New Hire Process

Inventory & Project Management

Seniority level

Employment type

Job function

Industries

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