Job Summary
Working under the supervision of a Pharmacist, the Pharmacy Technician supports the pharmacy by performing a variety of functions in accordance with guidelines, laws and policies.
Summary of Essential Job Functions :
- Assists the Pharmacist in the day-to-day operations of the pharmacy.
- Receives and verifies the accuracy and authenticity of prescriptions by confirming information with the Pharmacist.
- Reviews and records patient information.
- Verifies insurance coverage and discusses coverage with customers.
- Submits insurance claims for reimbursement.
- Disburses completed and confirmed prescriptions to customers in accordance with the pharmacist instructions / orders.
- Answers incoming calls and fields questions.
- Maintains a clean and safe pharmacy by complying with regulations, rules, and procedures.
- Follows infection control protocols in compliance with office policies and procedures, safety, and OSHA guidelines.
- Maintains customer confidence and protects operations by keeping information confidential in accordance with HIPAA.
- Participates in the achievement of customer satisfaction goals by working efficiently and providing a high level of service.
- Offers exceptional interpersonal and technical skills in the delivery of information and care.
- Develops and maintains good relationships with the local medical community.
- Enters sales on assigned cash register, collects payments, and handles cash as required.
- Ensures proper operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions;
troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
- Stocks and assists the Pharmacist with maintaining supplies inventory.
- Conserves resources by using equipment and supplies appropriately and efficiently.
- Assist with other duties as directed.
Minimum Requirements :
- Strong interpersonal communication skills.
- Ability to perform detailed work according to established polices and protocols.
- Working knowledge of Retail Operations.
- Ability to perform simple mathematics including counting and measuring.
Preferred Requirements
- Previous experience in a Pharmacy setting as a Pharmaceutical Technician
- Completion of an accredited Pharmaceutical Technician Certification program
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