Service Delivery Manager - Fixed-Price Projects for Azure Government & Microsoft GCC High Enablement
Agile ITSan Diego, CA, US5 hours ago
Job type
- Full-time
Job descriptionPlan & execute : Drive schedules, resources, and quality for identity, endpoint, data protection, threat, landing zones, and migrations. Quality gates : Enforce SOW clarity, acceptance criteria, HLD / LLD reviews, and CMMC L2 control mappings in build docs / runbooks. Evidence & compliance : Standardize evidence packages; contribute to SSP / POA&M inputs with GRC partners. Risk & change : Maintain RAID logs; manage change orders; protect project margin. Handoffs : Transition to MSP with runbooks / SLAs / monitors; complete readiness / acceptance checklists. Automation & standardization : Promote PowerShell, Bicep / Terraform, Logic Apps, and n8n / Rewst for repeatable, faster delivery. 5–7+ years leading security / cloud projects in an MSP / SI or enterprise. Working knowledge of Azure, M365, and Azure Gov / Microsoft GCC High differences / constraints. Ability to map CMMC L2 / NIST 800-171 controls to Microsoft implementations and document them. Familiarity with automation (PowerShell, Bicep / Terraform, Logic Apps; n8n / Rewst a plus). Strong project governance (risk / change), stakeholder management, and SOW discipline. Education : College degree preferred, not required. Former engineering background (Entra / Intune / Defender / Sentinel / Purview). PMP / Prince2; SC-100 / AZ-500 / SC-200 helpful. Experience with PSA project accounting and milestone billing. Competitive compensation Comprehensive benefits (medical, retirement, PTO, professional development). Mission-driven work that directly strengthens the national security supply chain.
Agile IT is a Microsoft-focused consulting and managed services provider. We help customers modernize and secure Microsoft 365, Azure, Azure Government, and Microsoft GCC High, with a mission to make CMMC Level 2 practical and sustainable through repeatable architectures, evidence automation, and managed operations.
What you'll work across (our services)
- Professional Services – Enablement (fixed-price projects)
- Managed Services – Security & CMMC Compliance for Microsoft cloud and on-premises systems
- Microsoft GCC High Licensing (secure onboarding & lifecycle operations)
- Complementary Partner Services (co-delivered with strategic partners)
Own delivery of fixed-price cybersecurity enablement from scoping to acceptance. Lead PMs / engineers, enforce SOW quality and control mappings, manage risk / change, and ensure projects land on-time / on-budget with audit-ready evidence and a crisp handoff to MSP operations.
Responsibilities
Success Metrics (6–12 months)
On-time / on-budget = 90%; project margin at / above plan.
Rework
Time-to-audit-ready reduced vs baseline
CSAT = 4.5 / 5.
= 33% attach from enablement to managed services within 90 days.
Required Qualifications
Nice to Have
Tools You'll Use
AutoTask PSA, Moovila, Project Management, Automation tools like Zapier / Azure Logic Apps / Power Automate / n8n / Rewst
Compensation & Benefits
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