Inside Sales Support

About COURSER   COURSER accelerates the growth of IT service provider companies.

We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences.

If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.   Inside Sales Support   We are seeking a detail-oriented and customer-focused Inside Sales Support specialist to assist our sales team in driving revenue and delivering exceptional service to prospective and existing clients.

In this role, you’ll support the sales process by preparing quotes, managing CRM data, coordinating with vendors, and helping streamline communications between internal teams and clients.

The ideal candidate thrives in a fast-paced IT services environment and has experience working with MSP sales operations or similar technology-based offerings.   Key Responsibilities :

• Sales Process Support
• Prepare and manage sales quotes, proposals, and order forms for hardware, software, and managed services.
• Assist in RFP / RFI responses, renewals, and client onboarding documentation.
• Support contract tracking and ensure all sales documentation is accurate and up to date.   CRM & Administrative Tasks
• Maintain accurate records in the CRM (e.g., HubSpot, Salesforce, ConnectWise Sell), including contacts, opportunities, and activities.
• Track sales activity metrics and generate pipeline and performance reports as needed.
• Follow up on outstanding proposals and coordinate renewals or upgrades.
• Track inventory levels to ensure product availability and anticipate restocking needs.
• Place orders with vendors and suppliers in a timely and cost-effective manner.

Monitor and track shipments to ensure accurate and on-time delivery.   Client & Vendor Coordination