Tax Collection Call Center Specialist

LOOKING FOR ONLY CURRENT ARIZONA RESIDENTS

SOAZ-Req # 8541- AZDOR - Tax Collector 2

Position Description :

The Collector is responsible for the tax collection of assigned cases for the State of Arizona and participating counties and cities. Assigned tax cases could include Individual Income, Corporate Income, Withholding, and Transaction Privilege Tax (TPT). This role will contact and complete the collection of tax liabilities and delinquencies via phone calls and field visits to residencies, places of employment, and / or business locations and will educate taxpayers while promoting voluntary taxpayer compliance. To succeed in this position candidates should have a bias for doing the right thing and serving others with a positive attitude.

Responsibilities :

• Reviewing taxpayer accounts
• Verifying, gathering and simultaneously updating key information
• Educating taxpayers of online resources and current tax policies
• Documenting actions taken into multiple systems
• Participating in all team engagement activities
• Meeting performance expectations
• Contacts taxpayers via phone call to resolve delinquent tax liabilities, as assigned
• Schedules field visits to taxpayer's residencies, places of employment, and / or business locations
• Educate taxpayers and promote voluntary compliance by reviewing financial statements,
• providing supporting documentation, and offering assistance on how to obtain and maintain tax compliance
• Negotiate payment arrangements
• Participate in the seizure and sale of assets and / or inventory to satisfy delinquent tax liabilities by determining lien property, reviewing and analyzing the value of assets / inventory, securing the property, preparing and conducting assets for public auction, and physically moving assets to set up a sale

Skills Required :

Skills Preferred : Spanish-speaking

Experience Required :

Experience Preferred :

Experience participating in process improvement activities

Education Required :

High school diploma or equivalent

Education Preferred :

Associate's degree or higher

Additional Information :

This is a remote position.

Compensation : $20.00 per hour

About SR International INC

SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.

Who We Are

We Are Leading IT Based Solution Providers

Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.

Our Vision

Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.

Career At SR International

At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it's important for us to maintain the quality resource pool.