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Business Process Reengineering
Business Process ReengineeringCalifornia Creative Solutions Inc. • Lansing, MI, United States
Business Process Reengineering

Business Process Reengineering

California Creative Solutions Inc. • Lansing, MI, United States
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Roles / Responsibilities :

  • Process Analysis & Improvement

Review and document current grant-related business processes and workflows.

  • Identify opportunities for process optimization and recommend improvements.
  • Analyze federal policy changes and advise OES on necessary application updates.
  • Stakeholder Engagement & Communication
  • Facilitate meetings with business stakeholders, technical teams, and external consultants.

  • Act as the primary point of contact for field consultants regarding application issues.
  • Communicate issue status, resolutions, and updates to relevant stakeholders.
  • Operational & Technical Liaison
  • Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.

  • Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.
  • Translate business needs into clear, actionable technical requirements.
  • Leadership & Team Coordination
  • Lead and mentor a team of business analysts.

  • Delegate tasks effectively and ensure alignment with project goals.
  • Facilitate and lead requirement-gathering sessions with both business and technical teams.
  • Documentation & Knowledge Management
  • Maintain comprehensive documentation on the project SharePoint site.

  • Ensure all process changes and decisions are well-documented and accessible.
  • Mandatory Skills :

  • Experience in a role, as a Business Analyst, Project Manager, or Project Coordinator, supporting a software development project, in the past 5 years - 5+ years
  • Experience in gathering and documenting business feedback and incorporating changes into current processes - 5+ years
  • Experience working with multiple teams, internal and external to support a project, it s business processes and training needs - 5+ years
  • Experience working as a liaison between the development team and project manager or business client in a software development project (strong understanding of SDLC) - 3+ years
  • Exposure to Complex IT web Applications, within the past 5 years
  • Experience with Azure DevOps; including creating User Stories and queries - 1+ years.
  • Ability to lead meetings, conduct training & information sessions, communicate at a level appropriate to the audience, make oral and written reports and presentations- 5+ years
  • Strong understanding of the software development lifecycle (SDLC).
  • Excellent communication, facilitation, and interpersonal skills.
  • Demonstrated leadership capabilities in cross-functional team environments.
  • Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office Suite.
  • Self-starter with strong critical thinking and problem-solving abilities.
  • Desired Skills :

    Experience with Federal, State or local grant management systems - 1+ years

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    Reengineering • Lansing, MI, United States