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Sales TrainerThe Solutions Center • Cleveland, OH, US
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Sales Trainer

Sales Trainer

The Solutions Center • Cleveland, OH, US
15 hours ago
Job type
  • Full-time
Job description

1 day ago Be among the first 25 applicants

This range is provided by The Solutions Center. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00 / hr - $25.00 / hr

Direct message the job poster from The Solutions Center

Talent Acquisition Manager at The Solutions Center

About Us

At The Solutions Center , we thrive in a fast-paced, high-volume inbound call environment, helping customers find real solutions through top-tier service and results-driven sales. As we grow, we are committed to investing in our people, our process, and our performance.

Position Overview We are seeking an experienced Sales Trainer to join our team and support our sales agents through hands-on coaching, training program development, and performance-focused instruction. This role is pivotal in onboarding new hires, refining sales techniques, and ensuring all representatives are equipped with the tools to succeed. If you're passionate about helping others grow and thrive in a high-energy sales environment, this is the role for you.

Responsibilities

  • Develop, deliver, and update engaging training programs for new and existing inbound sales representatives.
  • Conduct regular training classes, roleplays, and performance refreshers during the 12 : 00 PM – 8 : 30 PM shift.
  • Analyze sales metrics to identify areas of improvement and adapt training accordingly.
  • Monitor calls and provide real-time coaching to agents on script adherence, product knowledge, and closing techniques.
  • Work closely with leadership and QA to ensure training content aligns with business goals.
  • Create and maintain training materials, manuals, and other support tools.
  • Assist with onboarding and ramp-up of new employees to ensure early success.
  • Provide ongoing development opportunities and workshops to enhance team performance.

Requirements

  • Minimum 3 years of experience in sales training, preferably in a high-volume inbound call center environment.
  • Strong understanding of sales techniques, call handling, and objection handling.
  • Excellent communication, presentation, and interpersonal skills.
  • Experience working non-traditional hours; ability to maintain energy and focus throughout late afternoon / evening shift.
  • Ability to motivate, mentor, and inspire a diverse team of sales professionals.
  • Strong organizational and time-management skills.
  • Seniority level

  • Associate
  • Employment type

  • Full-time
  • Job function

  • Training and Sales
  • Industries

  • Telecommunications
  • Get notified about new Sales Trainer jobs in Cleveland, OH

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    Sales Trainer • Cleveland, OH, US

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