Talent.com
General Manager (Yoshitake 550 Madison)

General Manager (Yoshitake 550 Madison)

Sushi YoshitakeNew York, NY, US
15 days ago
Job type
  • Full-time
  • Part-time
Job description

About GHM's 550 Madison Project :

Opening in 2026, Gracious Hospitality Management’s 550 Madison project is their most ambitious to date : a multi-level, 15,000-square-foot dining destination inside the iconic landmark Sony building. The project will bring together three distinct concepts — the second New York location of the Michelin-starred COTE Korean Steakhouse, an all-day multi-bar and dining concept- Chimera, and an intimate sushi restaurant led by Michelin-starred Chef Masahiro Yoshitake- Sushi Yoshitake . Designed by Rockwell Group, with Yoshio Itai collaborating on the sushi concept, 550 Madison is set to redefine immersive, transportive dining in Midtown Manhattan.

Job Summary :

The General Manager “GM” is responsible for leading all property team members in running an efficient and profitable operation, managing day-to-day store operations, maintaining high service quality standards and customer satisfaction levels, ensuring the highest standard of safety and sanitation, and fostering a positive work environment with high employee morale.

Essential Job Duties & Responsibilities :

Job duties and responsibilities include, but are not limited to the following :

Hospitality :

  • Promotes the core values and culture of Yoshitake, including but not limited to excellence in food and beverage, service, and hospitality.
  • Leads service as a section manager. Actively engages in all steps of service including initial greet, menu spiels, order taking, beverage service, food presentation, grilling, check handling, and fond farewells.
  • Liaises between the FOH and culinary team during service.
  • Develops positive customer relationships and addresses customer service needs.
  • Responds efficiently and accurately to customer complaints and reviews.

Finance :

  • Develops and executes sales and profit plans in line with budgetary goals.
  • Ensures, and is accountable for, profitability of the store by growing sales and controlling cost of goods.
  • Directs and oversees ordering and inventory management for all departments of the restaurant.
  • Maintains and utilizes daily, weekly, quarterly and annual financial reporting tools as directed by the Director of Operations and Financial Controller.
  • Ensures proper team member coverage per the needs of business while maintaining target labor costs.
  • Oversees all cash management functions; Maintains proper loss prevention standards, including reviewing cash handling procedures, deposits and safe procedures.
  • Review daily time punches for accuracy; address time clock abuse (clocking in early or late) via coaching and / or documentation.
  • Operations :

  • Oversees daily restaurant administration including payroll, opening / closing administration, service floor plans, daily walkthroughs, etc.
  • Manages hourly employees in their daily responsibilities at Yoshitake, providing clear, effective direction.
  • Creates systems of accountability and provides consistent feedback, coaching, and disciplinary action as needed.
  • Performs all back office POS functions including employee profile and menu creation.
  • Plans, executes and communicates all promotions and company information effectively and efficiently.
  • Conducts Department of Health (“DOH”) walk-throughs multiple times per day when on duty to ensure DOH compliance; Address all DOH violations immediately.
  • Promotes and practices safe work habits, identifies and resolves potential safety hazards; Documents accidents, conducts initial investigation and determination of root cause of safety incidents in the interest of maintaining a safe work environment.
  • Ensures that all team members are educated on our products and services. Oversees a regular schedule of service classes open to all employees.
  • Ensures that all Yoshitake drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards.
  • Approve any maintenance or repairs needed to keep the property in tip top condition within the budget.
  • Participate in community events and helps to ensure corporate social responsibility goals of the company are met.
  • Maintains knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.
  • Staff Management :

  • Hire, train, supervise, manage, coach, counsel, and evaluate all hourly and salaried Yoshitake employees.
  • Acts as role model for outstanding service; continuously works to elevate service standards, and personally embodies hospitality in daily actions.
  • Consistently monitors, coaches and encourages management team and hourly service employees to meet Company’s service standards.
  • Resolves team member or customer conflicts consistent with Yoshitake’s complaint handling guidelines.
  • Directs office administrator on postings for open positions and interviewing candidates.
  • Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified candidates; Facilitates on-going training and development of current staff; Coach and counsel team members for improved performance, documenting developmental plans as necessary. Deliver performance reviews to all Yoshitake’s employees.
  • Builds morale and team spirit by fostering a work environment where team members’ input is encouraged.
  • Responsible for training new employees as assigned.
  • Qualifications :

  • Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
  • Must be reachable by email and able to communicate via phone as well.
  • Communicates information effectively and efficiently.
  • Excellent organizational skills and attention to detail.
  • Possesses a positive, results-oriented, team-player mentality.
  • Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.
  • Ability to under pressure and maintain professionalism when working under stress.
  • Knowledge of workplace safety procedures and local Department of Health standards.
  • Food Handler’s Certification or the ability to obtain in accordance with federal, state, or local regulations and / or Company policy.
  • Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs.
  • Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace.
  • Working understanding of human resource principles, practices, and procedures.
  • Demonstrates positive leadership characteristics and supervisory skills, which inspire team members to meet and exceed standards.
  • Ability to effectively train others.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Strong analytical and problem-solving skills.
  • Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
  • Ability to exercise tact, courtesy, and ethics when dealing with vendors, co-workers, and customers.
  • Ability to maintain a positive working relationship with all third-party vendors.
  • Degree in Hospitality, Culinary Management, or similar subject preferred.
  • Ability to execute steps of service in adherence with company policy.
  • Must be of legal age to serve alcohol.
  • Certification for responsible alcohol service or ability to obtain within 6 months.
  • New York State’s Pay Transparency Law requires employers to include a range of pay for

    all advertised job, promotion, or transfer opportunities.

    New York Pay Range

    $130,000 — $150,000 USD

    Benefits (with variation for full-time / part-time employment) :

  • Structured, generous compensation for all positions
  • Comprehensive Medical, Dental, and Vision benefits
  • Flexible Spending Account / Health Savings Account
  • Commuter Benefits
  • Referral Bonus Program
  • Career Advancement Opportunities
  • Employee Recognition Awards
  • Employee Dining Discounts
  • Paid Time Off
  • 550 Madison fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history), or any other legally protected status.

    Applicants requiring a reasonable accommodation to perform the essential functions of the job should contact the Human Resources department at <

    / em>

    Create a job alert for this search

    General Manager • New York, NY, US

    Related jobs
    General Manager

    General Manager

    Rose Associates Inc.Brooklyn, NY, US
    Full-time
    Quick Apply
    Overview Rose Associates is your gateway to an exhilarating realm of real estate innovation.Our dynamic services platform spans development, management, leasing, and marketing, catering to private ...Show moreLast updated: 17 days ago
    • Promoted
    General Manager | Brooklyn

    General Manager | Brooklyn

    Elite Amenity ManagementNew York, NY, United States
    Full-time
    Elite Amenity Management is a full-service amenity management company based in New York City.We specialize in providing residential and commercial properties with high-end, personalized amenities a...Show moreLast updated: 1 day ago
    • Promoted
    General Manager

    General Manager

    Prospect Capital RestaurantsBronx, NY, US
    Full-time
    We are not in the wing business.It's been our mission to serve the world flavor since we first opened shop in '94, and we're just getting started. Wingstop is the destination when you crave fresh ne...Show moreLast updated: 22 days ago
    • Promoted
    General Manager, North America

    General Manager, North America

    LVMH Perfumes & CosmeticsNew York, NY, US
    Full-time
    General Manager, North America.Fresh offers a hybrid working schedule with three fixed days in office, and two days remote. This role is based in our New York Office.The General Manager, North Ameri...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager(03649) - 1208 Neptune Ave

    General Manager(03649) - 1208 Neptune Ave

    Domino's PizzaBrooklyn, NY, US
    Full-time
    Our Domino's Pizza General Managers are the backbone of our business! General Managers handle all aspects of running a Domino's Pizza store, including leading their team, setting high standards for...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager(03650) - 554 5th Ave

    General Manager(03650) - 554 5th Ave

    Domino's PizzaBrooklyn, NY, US
    Full-time
    Our Domino's Pizza General Managers are the backbone of our business! General Managers handle all aspects of running a Domino's Pizza store, including leading their team, setting high standards for...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager(04542) - 448 Rahway Av

    General Manager(04542) - 448 Rahway Av

    Domino's PizzaWoodbridge, NJ, US
    Full-time
    One of the largest Franchisee in the tristate area.A company where People are first.We love our team members, and we create an environment where you can provide for your family and grow in the comp...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager(04572) - 7618 Bergenline Ave.

    General Manager(04572) - 7618 Bergenline Ave.

    Domino's PizzaNorth Bergen, NJ, US
    Full-time
    Stock ingredients from delivery area to storage, work area, walk-in cooler.Receive and process telephone orders.Take inventory and complete associated paperwork. Clean equipment and facility approxi...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Dunkin'Perth Amboy, NJ, US
    Full-time +1
    Dunkin' General Manager position starting salary $55,000 + Bonus.We are one of the fastest growing Dunkin' operators in New Jersey with 38+ locations. The structure of our organization is built on t...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Firehouse SubsNew York, NY, US
    Full-time
    This General Manager reports to the Owner and is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations.Ensure the re...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    SonicEdison, NJ, US
    Full-time
    General Manager Position At SONIC Drive-In.It's the dream job you never have to wake up from.At SONIC, you'll whistle while you work, gaining a sense of accomplishment along the way.You'll interact...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager(04589)230 Morris Avenue

    General Manager(04589)230 Morris Avenue

    Domino's PizzaSpringfield, NJ, US
    Full-time
    One of the largest Franchisee in the tristate area.A company where People are first.We love our team members, and we create an environment where you can provide for your family and grow in the comp...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Taco Bell, NY, United States
    Full-time
    Grow your Career at TACO BELL!.TOP FRANCHISE" 3 Years Running - Entrepreneur.Most Influential Companies" - Time.Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL ...Show moreLast updated: 2 days ago
    • Promoted
    General Manager

    General Manager

    SofiveBrooklyn, NY, US
    Full-time
    As the General Manager of Sofive Brooklyn, you will lead all day-to-day operations of our indoor soccer facility.This role is critical in delivering exceptional customer experiences, managing a dyn...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager - East Coast Region

    General Manager - East Coast Region

    EOSNew York, NY, US
    Full-time
    General Manager - East Coast Region.EOS Hospitality is consistently looking for talent to add to their property leadership teams. This is a future need to fill General Manager at one of our East Coa...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    ChipotleBrooklyn, NY, US
    Full-time
    Chipotle is growing fast we're opening a restaurant every two days and we need excellent leaders to grow with us! Our General Managers are the captains of the ship. They understand what it takes to...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager(04514) - 465 Springfield Ave

    General Manager(04514) - 465 Springfield Ave

    Domino's PizzaNewark, NJ, US
    Full-time
    Stock ingredients from delivery area to storage, work area, walk-in cooler.Receive and process telephone orders.Take inventory and complete associated paperwork. Clean equipment and facility approxi...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager(03645) - 9105 4th Ave

    General Manager(03645) - 9105 4th Ave

    Domino's PizzaBrooklyn, NY, US
    Full-time
    Our Domino's Pizza General Managers are the backbone of our business! General Managers handle all aspects of running a Domino's Pizza store, including leading their team, setting high standards for...Show moreLast updated: 30+ days ago
    General Manager

    General Manager

    Museum of Ice CreamNew York, NY, US
    Full-time
    Quick Apply
    Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in ...Show moreLast updated: 11 days ago
    • Promoted
    GENERAL MANAGER

    GENERAL MANAGER

    Flik Hospitality GroupNew York, NY, US
    Full-time
    What makes FLIK click? Our people.The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them.It...Show moreLast updated: 30+ days ago