General Manager

Position Title : General Manager

Job Summary :

• Full responsibility for all aspects of business operations. Recruits, hires, trains and develops all team members; resolves Team Member and Guest conflicts / concerns; complying to workplace standards; communicates; ensures optimal guest experience and guest relations; maintains and enforces all of Larks standards and policies; enhances revenues, manage inventory, orders and controls costs . Collaborates and implements marketing initiatives to drive customer loyalty and community awareness.
• Responsible for all food and beverage related costs, procedures, quality, and back of house labor percentage, team members and budgets, working with you Kitchen Manager.

Essential Functions :

to raise concerns; ensures prompt response to all Team Member issues; responds in a compassionate (but fair and consistent) manner to all individuals; accepts ultimate responsibility / accountability for actions of all venue management; maintains personal contact / interaction with Team Members of all levels throughout venue.

III. Enhancing Revenue / Controlling Costs

Job Qualifications :

Minimum Requirements :

Preferred :

Additional Skills Required :

Competency In

Skills

Strategic Decision Making

Basic MS Office Skills

Building Trust

Managerial finance

Interpersonal Skills

Tech Skills - i.e - POS system, league management software

Planning and Organization

Advanced food knowledge

Communication

Liquor / wine knowledge

Customer Focus

Food sanitation procedures

Building a Successful Team

Liquor control laws

Team Member Management & Development

Basic employment law knowledge

Building Partnerships

Employee theft detection

Leading through Vision & Values

Knowledge of food / bev handling and required permits

Scheduling

This job description is a summary of duties which you as an employee are expected to perform in your assignment. It is by no means an all-inclusive list, rather a broad guide to expected duties. As an employee you must understand that a job description is neither complete nor permanent and may be modified at any time. At the request of management, any employee may be asked to perform additional duties, responsibilities, or projects without notice.