Medical Assistant – FreedomDoc Health Join a team that’s transforming healthcare one patient at a time.
FreedomDoc Health is seeking a skilled and compassionate Medical Assistant who thrives in a patient-first environment and is energized by creating a modern, hospitality-driven healthcare experience.
Our clinics are redefining primary care through membership-based medicine focused on trust, time, and exceptional service.
This role is perfect for someone who is highly organized, tech-savvy, and excited about being a central part of a small but powerful care team.
Why FreedomDoc Health?
At FreedomDoc Health, we believe medical care should feel personal, proactive, and seamless.
As part of our team, you’ll be working in a slower-paced, quality-over-quantity environment where patient relationships matter, and your voice makes a difference.
We pride ourselves on offering concierge-level service—without the bureaucracy.
Key Responsibilities Deliver a 5-star patient experience with professionalism, warmth, and empathy from first contact through follow-up.
Support clinical care through tasks such as vitals, phlebotomy, medication dispensing (under provider orders), POC testing, EKGs, and more.
Manage the front desk including welcoming patients, verifying intake information, and ensuring accurate EMR documentation.
Coordinate care logistics , including appointments, referrals, labs, imaging, and follow-ups.
Educate patients about the FreedomDoc membership model and help them understand the value of continuous care.
Process billing and memberships as needed, while helping patients navigate non-insurance-based healthcare.
Keep clinical and office supplies stocked , organized, and ready for use.
Communicate confidently with patients, providers, and the team—keeping everyone in sync and informed.
Embrace technology by working across digital tools including EMRs, secure messaging, and practice platforms.
Collaborate closely with a small, high-performing team focused on quality, not volume.
What We’re Looking For Current MA, CNA, EMT or equivalent certification/license (required) CPR certification (or willingness to obtain) Experience in a primary care, urgent care, or concierge/DPC setting preferred Outstanding customer service skills—hospitality or patient-facing experience is a plus Comfort with EMRs and digital platforms Positive, team-first mindset and strong attention to detail Willingness to occasionally flex hours to meet patient or practice needs Passion for reimagining how healthcare is delivered Perks of the Role Meaningful patient relationships and low daily visit volume Clean, modern clinic environments without the chaos of traditional systems Opportunities to grow as part of a mission-driven, patient-centered organization No billing codes, insurance paperwork, or corporate red tape Ready to practice medicine in a way that feels human again?
Apply now to join the FreedomDoc revolution.
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Medical Assistant • Westfield, IN, US
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