Associate Patient Service Specialist PRN - GI Clinic

Vanderbilt University Medical Center

Located in Nashville, Tennessee, Vanderbilt University Medical Center operates at a global crossroads of teaching, discovery, and patient care. It is a community of individuals who come to work each day with the simple aim of changing the world. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

GI Non-Clinical

Provides service to patient either pre-appointment, during or post appointment with regular guidance. Responsibilities may include inbound / outbound telephone calls, cash management, appointment scheduling, process of insurance updates and patient check in / out. Will travel to other GI Clinics as needed.

Key Responsibilities

• Conducts patient check-in and check-out.
• Schedules appointments through clinical communication or direct request.
• Provides positive first impressions utilizing customer service skills.
• Ensures point of service collections.
• Manages reception area, maintains orderly appearance of reception area; ensures method for accountability of each patient check-in; proactively communicates appointment updates with patients.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

Technical Capabilities

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities

Core Capabilities

Position Qualifications :

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE / Vets / Disabled.