Warehouse Associate/Merchandise Processor

Rock Hall Culture and DEA&I Statement :

At the Rock & Roll Hall of Fame, we are dedicated to making a difference. We intentionally foster a diverse & equitable museum that encourages & embraces creativity & innovation.

As a community leader, we value, empower, & respect all people. We provide all team members equal access to information, development, & opportunity.

We acknowledge historical inequities & purposefully create an environment where each person feels accepted, appreciated, & safe to utilize their unique experiences & perspectives.

Diversity, Equity, Accessibility, & Inclusion is more than just a policy. It supports our mission and defines our future.

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications.

We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

Summary

The Warehouse Associate / Merchandise Processor ’s primary responsibility is supporting the Buying & Merchandising teams in their efforts to maximize sales and profit for the Rock Hall Museum store, airport store, and ecommerce site, by managing inventory, shrink, and shipping and logistics.

This person will act as liaison between buying team and in-store team, while simultaneously managing our back end receiving system (Shopventory) to ensure timely receipt and accurate stock levels.

This person will ensure the right product goes to the right store locations, in correct quantities, at the correct time to maximize seasonal sales.

Accuracy, attention to detail, a resolution-oriented attitude and clear communication with cross functional teams are a must.

Objectives

• Ensures that all merchandise is sales floor ready by checking all details against PO and confirming accuracy within systems.
• Assists warehouse supervisor in receiving deliveries to execute daily deliveries within expected timeframe.

Roles & Responsibilities

• Assists in receiving daily deliveries from vendors, confirms accuracy against purchase orders and packing slips.
• Processes all merchandise and counts, allocates, and confirms accuracy against vendor tags within specific time frame for daily deliveries.
• Notifies management of all QA issues.
• Pull and pack product against weekly replenishment orders and confirm accuracy.
• Maintain a clean and organized workspace.
• Delivers to locations in company vehicle weekly or up to daily and ensure accuracy of packing lists / slips.

Required Skills & Qualifications

• Retail or warehouse experience preferred
• Highly motivated, detail oriented and ability to shift priorities and embrace change
• Excellent time management skills
• Excellent analytical, organizational communication and computer skills.
• Must be able to lift 50 lbs. and perform physical duties as needed.
• Excel & Microsoft Suite a plus
• High School Diploma or Equivalent
• Driver License with clean driving record

Emotional Intelligence

• Ability to work independently without close oversight, and as a team player who will engage productively with others at varying levels of seniority within and outside the organization.
• A professional and resourceful style; willingness to take initiative, manage multiple tasks and projects at a time; and willingness to learn.
• Thinks of the big-picture and considers the impact of decisions across the institution.
• Understands implicitly how to work with different people and various working styles across the organization.
• Sets a strong example for others by initiating collaboration and working consistently in a collegial manner.
• Encourages teamwork and anticipates and removes obstacles to effective teamwork; seeks to resolve conflicts as they arise.
• Approaches others in a positive manner and builds solid long-term relationships with key stakeholders inside and outside the organization.

Working Conditions

Environmental Parameters : Ability to work in a window-less office, non-temperature-controlled and sometimes dusty warehouse.

Ability to work in confined areas (Store stock room). Ability to work in crowds of people. Ability to work with loud house music.

Ability to independently for extended periods of time.

• Physical Demands :
• Strength : Ability to lift / move items weighing up to 50 lbs. (approximately)
• Type : Ability to effectively express or exchange ideas by means of spoken word. Ability to hear accurately to monitor radios and interact with the public.

Ability to judge distance and space relationships; identify and distinguish colors, numbers, and figures. Ability to perform tasks concurrently.

Work involves walking or standing most of the time but may involve sitting for brief periods of time.

Equipment Used

• Computers, telephone, walkie talkies, calculator, cash register and other retail equipment.
• Pallet Jack, other warehouse equipment as needed.

Safety Hazards

Typical warehouse hazards. Must be willing to follow all warehouse procedures.

Aptitude Requirements

• Cognitive :
• Analytical : Ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions.
• Communication : Ability to be conversant in Rock Hall rules and procedures. Ability to understand and carry out written or verbal instructions.

Ability to answer inquiries from employees and visitors.

• Administrative : Ability to complete forms. Ability to pay attention to detail and accurately distinguish data. Ability to organize and prioritize various schedules, data, and documents.
• Manual :
• Motor Coordination : Ability to make necessary movements in selecting, picking and depositing items.
• Finger Dexterity : Ability to pick, pinch or otherwise work with fingers to operate above equipment. Ability to pick up a variety of items and place them on shelves;

to move knobs, buttons or switches.

Manual Dexterity : Ability to seize, hold, grasp, turn or otherwise work with hands. Ability to shake, sort, fold or stack items;

to place and retrieve items.

Employer's Rights

This job description does not list all the duties of the position. You may be asked by supervisors or managers to perform other duties.

You will be evaluated in part based upon your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

Benefits, Compensation, and Notes

This full-time position has an hourly rate of $16.00. The Rock Hall offers a generous benefits package including 4 plan options for health insurance.

All other benefits are company paid including dental, vision, and life insurance. Other perks include 403b, and yearly paid time off including : 10 vacation days, 12 sick days, 3 personal days, 14 paid holidays, and 4 paid volunteer days.

The warehouse is off-site and is in close proximity to the museum. The majority of your schedule will be working at the off-site warehouse but occasionally you will need to work at the Museum location.