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Funeral Home Manager

Funeral Home Manager

Service Corporation InternationalLongmont, CO, US
4 days ago
Job type
  • Full-time
Job description

Funeral Home Manager

Manage the daily operations of a single Funeral Home location and single line of business. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.

Job Responsibilities

Financial Management

  • Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals
  • Accountable for monitoring and achieving annual financial goals
  • Approve expenditures and invoices including overtime

Operations

  • Manage the daily activities ensuring on-time services
  • Assure the location's operating practices comply with applicable federal and state regulations and Company policies
  • Establish location goals and priorities
  • Effectively present and communicate Company and Market strategies, values, and goals to staff
  • Manage frontline supervisor's responsibilities, expectations, and accountabilities
  • Collaborate with local Management for resource sharing, ideas, and business or operational enhancements
  • Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements
  • Ensure the maintenance of facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture

    • People Development

  • Develop a strong, trusting, and reliable team
  • Understand team members' career aspirations and provide assignments to develop skills and or close gaps
  • Monitor training and licensing requirements, ensuring staff is re-trained / licensed prior to expiration
  • Responsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans and terminations
  • Collaborate with Human Resources and Market Leadership for recruiting and retention

    • Other

  • Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company
  • Develop and or implement plans to improve customer satisfaction index and on-line community reviews

    • Minimum Requirements

    Education

  • High school diploma or equivalent
  • Technical diploma in Funeral Services or Mortuary Science preferred
  • Bachelor's degree in Mortuary Science or other degree as required by state / province law and as prescribed by each state board

    • Certification / License

  • Funeral Director license as required by state / province law and as prescribed by each state board

    • Experience

  • Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities
  • Minimum (2) years of experience managing people or projects
  • Budgeting and expense control experience strongly preferred

    • Knowledge, Skills and Abilities

  • Ability to work evenings and weekends
  • Financial and business acumen
  • Proficient in MS Office suite
  • Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers
  • Excellent customer service skills

    • Pay : $65,00 - $80,000 yearly based on experience

    Benefits : Medical

  • Dental
  • Vision
  • Flexible Spending Accounts (health care and dependent care)
  • Health Savings Account with Company Contribution
  • Sick Leave
  • Short-Term Disability
  • Long-Term Disability
  • Life Insurance
  • Voluntary Accidental Death or Dismemberment Insurance
  • Dependent Life Insurance
  • SCI 401(k) Retirement Savings Plan with Company match
  • Employee Assistance Program
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    Funeral • Longmont, CO, US

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