Administrative Assistant I / II (1818 Advanced College Credit Program)

1818 Advanced College Credit Program Assistant

Founded in 1818, Saint Louis University is one of the nations oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

Job Summary

Under direct supervision of the 1818 Program Director, assists the Director and all other staff in administering the 1818 Advanced College Credit Program.

Job Duties

Triage and respond to telephone, e-mail, and social media inquiries from all constituencies; provide direct counsel as appropriate; distribute inquiries to the appropriate staff for follow-up as necessary; communicate policies and procedures

Help plan and coordinate meetings and special events (conferences, training programs, celebrations, etc.)

Update student, faculty, and administrative records and databases; address records with discretion

Maintain office project management calendar

Make and coordinate travel arrangements for office staff

Order office supplies as needed; coordinate maintenance services for office equipment

Process reimbursements, interdepartmental fund transfers, and other basic financial transactions

Prepare financial and administrative reports

Train and supervise student workers; assist with student worker hiring

Perform special projects and other duties as assigned

Required Knowledge / Skills / Abilities for Consideration

Advanced understanding of MS-Office software, particularly Word and Excel

Ability to learn new software systems (related to student admission, registration, billing, etc.)

Strong interpersonal and communication skills

Strong analytical skills and attention to detail

Ability to interpret instructions and explain to others (includes helping students, parents, and faculty find information via SLU online systems)

Interest in working with / helping solve problems for young adults and their parents

Comfort with multi-tasking daily, dealing with a diversity of situations and constituencies, and working in a fast-paced environment according to established deadlines

Ability to work in a team-oriented environment

Intellectual curiosity and a commitment to continuous improvement

Ability to manage difficult situations with patience, empathy, and grace

Minimum Educational Requirements and Experiential Qualifications

Administrative Assistant I :

High school diploma or the equivalent

1+ year of related administrative experience - in a secondary or post-secondary education setting preferred - either as a student worker in a similar setting or professionally

Administrative Assistant II :

High school education or equivalent; supplemented with three to five (3-5) years of related experience

Preferred Educational Requirements and Experiential Qualifications

Associate's degree preferred

Knowledge of college admission policies and procedures

Knowledge of college registration policies and procedures

Knowledge of collegiate academic programs and issues related to transfer courses

Office Location

DuBourg Hall

Applicants Must Include

1) a cover letter - Please include a cover letter that addresses how your academic and / or professional background prepares you to fulfill the job duties per the position description.

2) a resume / curriculum vitae; You can upload these items on the third page "My experience" of the application.

Function : Administrative Support / Cross-functional Family

Scheduled Weekly Hours : 40

Saint Louis University is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military / veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and / or with the interviewing process, please contact Human Resources at 314-977-5847.