Vice President, Account Management

Vice President, Account Management

The Vice President of Account Management will be responsible for leading MacroHealth's Account Management organization and transforming it from an operational support function into a quota-carrying growth engine. This leader will own renewal and expansion outcomes across the customer base, drive strategic account planning, and build deep executive relationships with customer stakeholders. In addition, the VP will lead, scale, and coach a high-performing team of account managers to consistently exceed retention and growth targets.

Key Relationships

• Internal : Chief Growth Officer, Sales Leadership, Product, Marketing, Operations, and Customer Success teams.
• External : Economic buyers, senior executives, and decision-makers at health plan clients initially, and will likely expand to include TPA, Broker and Health Navigator customers over time. In addition to customer base, individual is expected to collaborate with industry partners; customer stakeholders involved in contract negotiation and ongoing value delivery.

Key Responsibilities

Required Skills & Qualifications

Preferred Qualifications

Location : Remote anywhere within the US (Must be located in the US)

Core Competencies

MacroHealth is an equal opportunity employer.