(USA) Director, Operations - Health & Wellness Dig...

Operations Director - Health & Wellness Digital Acceleration

As a leader on the Ops Acceleration team, this role is responsible for driving the Health and Wellness End-to-End Operations strategy. This role will lead transformative initiatives in the digital and delivery portfolio from ideation to phase I deployment, ultimately enabling field execution.

What You'll Do

• Lead a team to transform the transactional business today to a relationship-based business.
• Develop full understanding of business problems, alignment with strategic objectives, and associated business value.
• Partner with business strategy leads and support teams to identify, prioritize, and resource business priorities with largest impact to overall transformation journey.
• Partner with product, technology, and design teams to curate pharmacy business solutions in assessment with internal and external capabilities.
• Communicate with Health & Wellness leadership on "big boulder" initiatives and forward-looking roadmaps for field execution.
• Organize cross-functional stakeholder teams to manage short-term, high-value projects through program management.

The Operations Acceleration team is one of four pillars in the Health & Wellness End-to-End Operations & Support organization, responsible for bringing our strategy to life for our associates and customers. We are responsible for the inputs and outputs of the broader organization, driving increased productivity and rapid response. We are looking for a leader who can not only manage the day-to-day operations but also lead our team in transforming our business from a transactional model to a relationship-based business.

Proven experience in leading teams to transform business models, specifically from transactional to relationship-based approaches.

Ability to quickly intake, organize, and synthesize large amounts of information to produce high-quality deliverables in collaboration with key stakeholders.

Ability to navigate a fast-paced, complex environment to simplify processes and prioritize the most impactful efforts.

Ability to ask insightful questions and challenge conventional norms to gather key details necessary to clearly and concisely communicate to leadership, both in writing and verbally.

Minimum Qualifications

Bachelor's degree in Business Administration, Engineering, Operations, or related field and 5 years' experience in operations, project management, or related area OR 7 years' experience in operations, project management, or related area. 3 years' supervisory experience.

Preferred Qualifications

Working on cross-functional teams or projects Masters : Business Administration Project Management - Project Management Professional - Certification

Primary Location

2608 Se J St, Bentonville, AR 72712, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.