Job Description
Job Description
Summary
The Scheduler Assistant is part of a team responsible for ensuring Elizabethtown Gas complies with regulations and completes the customer workload. This temporary role will support administrative functions.
This hybrid role requires 1 to 3 days onsite weekly at the SJI Green Lane office. It is a six-month contract with the potential for an extension.
Shift : 7 : 00 AM to 4 : 00 PM EST
Generally days onsite are Tuesday, Wednesday, Thursday with flexibility once the worker is fully trained.
Responsibilities
- Make outbound calls to customers to schedule appointments.
- Assist in coordinating permits, mark outs, and traffic control if required for scheduled work.
- Help in updating workforce management systems with weekly / monthly schedules.
- Assign work orders to field crews within the workforce management systems.
- Retrieve service cards and records as needed.
- Carry out other job-related duties as assigned.
Requirements
Confident making clear, professional calls to schedule customer appointments.Skilled at managing schedules, permits, and system updates on time.Able to stay organized and prioritize tasks in a busy settingExperience with office support and general admin duties.Comfortable handling records, paperwork, and data entry.Accurate when entering information into scheduling systems.Familiar with assigning work orders and using scheduling tools.Proficient in Microsoft Outlook, Excel, and Word.Skills
Schedulingschedulerdata entryexceloutbound calls