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Rivers Casino
Dealer (Dual Rate Supervisor, FULL-TIME)Rivers Casino • Des Plaines, IL , US
Dealer (Dual Rate Supervisor, FULL-TIME)

Dealer (Dual Rate Supervisor, FULL-TIME)

Rivers Casino • Des Plaines, IL , US
30+ days ago
Salary
$29.00 hourly
Job type
  • Full-time
Job description

WALK-IN WEDNESDAY

Interview on the spot!
Every Wednesday from 12 PM - 2 PM
2500 E. Devon Ave | Des Plaines , IL 60018
Free Parking / Free Shuttle from the Rosemont Blue Line Station

Job Functions:

  • Monitor all pit games in assigned pit.
  • Open and close table games in assigned area verifying count as provided by the dealer.
  • Inspect card decks prior to play.
  • Track and record player buy-ins, wins, losses and bet amounts.
  • Monitor bets and payouts and correct as needed.
  • Complete rating cards for players.
  • Initiate and verify fills to tables.
  • Investigate and resolve guest complaints or concerns in accordance with standard procedures.
  • Maintain security of all games, monies and personnel.
  • Must respond calmly and make rational decisions when handling guest demands.
  • Be alert to any unusual or questionable activity by team members and guests and take appropriate action to correct the situation within established policies and procedures.
  • Monitor the volume and quality of pit business and adjust game spread and table limits as appropriate within established policy.
  • Performs other duties as assigned.

Job Requirements:

  • Equivalent to a high school diploma with knowledge of game and dealing techniques. 1-2 years supervisory experience is preferred.
  • Must have strong leadership skills with a clear focus on guest service and Team Member relations as a priority.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to staff or customers and other employees of the organization.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.
  • Must possess excellent customer relations and communication skills.
  • Must be able to get along with co-workers and work as a team.
  • Must present a well-groomed appearance
  • Ability to communicate with Team members and guests
  • Ability to successfully fulfill the pre-employment process
  • Ability to work flexible shifts and days of the week including holidays
  • Ability to obtain and maintain all necessary licensing
  • Frequent walking, standing, kneeling, twisting, bending and lifting

Perks that Work!

  • Medical, Dental, Vision, and Life Insurance*
  • 401K – 4% match to 5% Team Member Contribution
  • $1 Daily Meals
  • Earn up to 18 Days of Paid Time Off Your First Year*
  • Free Shuttle from Rosemont’s Blue Line Station
  • Free Parking On-Site
  • Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
  • Tuition Reimbursement*
  • Fitness/Gym Reimbursement
  • Community Volunteer Opportunities
  • Leadership Training & Career Advancement Programs
  • Team Member Exclusive Discounts

*Full-Time positions only

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Dealer (Dual Rate Supervisor, FULL-TIME) • Des Plaines, IL , US

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