Talent.com
Member Services Representative (Sioux City, Gordon Drive)

Member Services Representative (Sioux City, Gordon Drive)

Planet Fitness Sioux CitySioux City, IA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.

We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Why Planet Fitness?

Each of our employees receive :

  • Complimentary Black Card Membership
  • Company Facilitated Training
  • Advancement Opportunities
  • Rewards and Recognition Programs

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

    • Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent required.
  • Must be 18 years of age or older.

    • Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.
  • Will occasionally encounter cleaning chemicals during shift.

    • Pay & Benefits

  • Potential of up to three raises per year
  • Great career advancement opportunities
  • Insurance benefits for full time staff
  • 401k benefits based upon eligibility
    • Create a job alert for this search

    Member Service Representative • Sioux City, IA, US

    Related jobs
    • Promoted
    Weekend Member Services Representative

    Weekend Member Services Representative

    Planet FitnessSioux City, IA, US
    Full-time
    Member Services Representative.At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to re...Show moreLast updated: 30+ days ago
    • Promoted
    Overnight Member Service Representative

    Overnight Member Service Representative

    Planet FitnessSioux City, IA, US
    Full-time
    The Overnight Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Essential Duties and Responsibilities.Thoroughly clean an...Show moreLast updated: 30+ days ago
    • Promoted
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoorDashOnawa, IA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 8 days ago
    Team Member TB37471-S. SIOUX CITY

    Team Member TB37471-S. SIOUX CITY

    Taco BellSouth Sioux City, NE, United States
    Full-time
    Live MAS! … & Grow your Career at TACO BELL!.TOP FRANCHISE” 3 Years Running - Entrepreneur.Most Influential Companies” - Time. Join one of the hottest global brands - with a top Franchisee - HAZA BE...Show moreLast updated: 15 days ago
    • Promoted
    Pizza Hut Customer Service

    Pizza Hut Customer Service

    Pizza HutSioux City, IA, US
    Full-time
    Customer Service Representative : We have the perfect job for you! Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earnin...Show moreLast updated: 30+ days ago
    • Promoted
    Representative, CC Member Advocate

    Representative, CC Member Advocate

    Iowa StaffingSioux City, IA, US
    Full-time
    Makes outbound calls to members, completes assigned hand-dial lists, and provides proactive member support, information, and assistance. Adheres to member interaction departmental standards, call qu...Show moreLast updated: 2 days ago
    • Promoted
    Drive with DoorDash - Flexible Schedule

    Drive with DoorDash - Flexible Schedule

    DoorDashOnawa, IA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 5 days ago
    Team Member

    Team Member

    AES RestaurantsSioux City, Iowa, United States, 51101
    Full-time +1
    Based in Northern Indiana, AES Restaurant Group, LLC is a proud franchisee of.We're guided by our values : The letters AES stand for more than just our name. They stand for what we truly believe – ou...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDashOnawa, IA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 5 days ago
    • Promoted
    Member Services Representative

    Member Services Representative

    Planet FitnessSioux City, IA, US
    Full-time
    Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    RN - Sheldon Medical Center - Part Time

    RN - Sheldon Medical Center - Part Time

    Sanford HealthAkron, IA, US
    Full-time +1
    As one of the largest not-for-profit health systems in the United States, Sanford Health is always looking to innovate and grow. Grow with us by joining our team of over 18,000 nurses.Our workplace ...Show moreLast updated: 8 hours ago
    • Promoted
    Restaurant Delivery - Onboarding / Onboard

    Restaurant Delivery - Onboarding / Onboard

    DoorDashOnawa, IA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 5 days ago
    Team Member TB37471-S. SIOUX CITY - Urgently Hiring!

    Team Member TB37471-S. SIOUX CITY - Urgently Hiring!

    Taco BellSouth Sioux City, NE, United States
    Full-time
    Live MAS! … & Grow your Career at TACO BELL!.TOP FRANCHISE” 3 Years Running - Entrepreneur.Most Influential Companies” - Time. Join one of the hottest global brands - with a top Franchisee - HAZA BE...Show moreLast updated: 15 days ago
    • Promoted
    Occupational Therapist - Sheldon Medical Center

    Occupational Therapist - Sheldon Medical Center

    Sanford HealthWestfield, IA, US
    Full-time +1
    At the Good Samaritan Society and Sanford Health, our diverse therapy care team offers compassionate care and strives to always put our residents and patients first. Join one of the largest and fast...Show moreLast updated: 4 days ago
    • Promoted
    Drive with DoorDash - Onboarding / Onboard

    Drive with DoorDash - Onboarding / Onboard

    DoorDashLe Mars, IA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 5 days ago
    • Promoted
    Brand Ambassador - Sioux City, IA

    Brand Ambassador - Sioux City, IA

    CarblissSioux City, IA, US
    Full-time
    Brand Ambassador - Sioux City, IA.Additional incentivized pay rates based on hours worked.Carbliss is a brand of SNFood & Beverage which is a family-owned and operated Ready to Drink Cocktail who s...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    RN - Sheldon Medical Center - PRN

    RN - Sheldon Medical Center - PRN

    Sanford HealthAkron, IA, US
    Full-time +1
    As one of the largest not-for-profit health systems in the United States, Sanford Health is always looking to innovate and grow. Grow with us by joining our team of over 18,000 nurses.Our workplace ...Show moreLast updated: 8 hours ago
    Team Member TB37471-S. SIOUX CITY - Now Hiring!

    Team Member TB37471-S. SIOUX CITY - Now Hiring!

    Taco BellSouth Sioux City, NE, United States
    Full-time
    Live MAS! … & Grow your Career at TACO BELL!.TOP FRANCHISE” 3 Years Running - Entrepreneur.Most Influential Companies” - Time. Join one of the hottest global brands - with a top Franchisee - HAZA BE...Show moreLast updated: 15 days ago