Product Support SpecialistVirtualVocations • Minneapolis, Minnesota, United States
Product Support Specialist
VirtualVocations • Minneapolis, Minnesota, United States
30+ days ago
Job type
- Full-time
Job description
A company is looking for a Product Support Specialist to guide customers and provide support through their journey.
Key Responsibilities
Respond to technical customer inquiries and requests through online chat, email, and Zoom
Investigate, triage, and troubleshoot technical product issues using documentation and internal resources
Collaborate with Customer Success, Product, and Engineering teams to enhance support workflows and customer satisfaction
Required Qualifications
3-5+ years of Technical Product Support experience
Experience with SaaS platforms and web-based products
Hands-on experience with inbound technical inquiries and troubleshooting web-related issues
Solid understanding of web technologies (browsers, HTML / CSS, cookies, extensions)
Familiarity with web accessibility standards (WCAG, ADA) is a strong advantage
Create a job alert for this search
Product Support Specialist • Minneapolis, Minnesota, United States
Related jobs A company is looking for a Specialist 2, Sales Support & Analysis (New Build Coordinator).Key Responsibilities Administer sales reports and client activity for the Product Sales Support team Pre...Show more A company is looking for an API Implementation Onboarding Specialist to ensure successful product launches for API customers.
Key Responsibilities Lead end-to-end API onboarding and implementation...Show more 
Donaldson is committed to solving the world's most complex filtration challenges.As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our...Show more A company is looking for a Tier 3 Expert Support Specialist.Key Responsibilities Provide escalation and resolution for complex IT issues Develop automation scripts and analytics using Power BI ...Show more A company is looking for a Product Support Representative - Tier 1 / Tier 2 (RCM / Billing / Healthcare / Clinical).Key Responsibilities Provide technical support and guidance to clients on EMR platforms...Show more A company is looking for a Product Operations Specialist.Key Responsibilities Ensure compliance with established Product Process and standards across product teams Oversee a high-level product r...Show more A company is looking for a Customer Support Specialist- Accounting Product.Key Responsibilities Develop deep expertise in the Puzzle platform to provide authoritative guidance and anticipate cust...Show more A company is looking for an AMS360 Agency Management System Support Specialist.Key Responsibilities Provide support to all users on AMS360 and ancillary products post-conversion Collaborate with...Show more 
If your desire to serve others is matched with enthusiasm and dedication to the community we serve, we want to talk with you!.
From comprehensive and required training to our servant-leadership cult...Show more A company is looking for a Technical Support Specialist - Tier 2 (West Coast).Key Responsibilities Respond to customer inquiries via phone, chat, and email, providing technical assistance and esc...Show more 
Supports the assigned Product Manager(s) (PM) in shaping, executing, and growing the fiber product portfolio(s).Areas of focus will include product issue resolution, providing analytics to support ...Show more
What is North American Composites (NAC) : .North American Composites (NAC), a division of IP Corporation, is a leading distributor of composite materials serving customers across North America.NAC pa...Show more A company is looking for a Customer Support Specialist.Key Responsibilities Support the sales team with operations to achieve objectives Generate and process a high volume of quotes and product ...Show more A company is looking for a NOC Graduate Programme (Mexico).Key Responsibilities Communicate with international customers in English through various channels Investigate and diagnose customer iss...Show more A company is looking for a Clinical Support Specialist for the West Region.Key Responsibilities Serve as the main point of contact for patients throughout their treatment and recovery process Pr...Show more 
Donaldson is committed to solving the world's most complex filtration challenges.As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our...Show more
By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics.
Bio-Techne, and all of its brands, prov...Show more
Avnet Pricing Strategy Position.At Avnet, relationships matter.We are a global, FORTUNE 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise t...Show more
Sales Support Specialist
VirtualVocations • Minneapolis, Minnesota, United States
Full-time
Last updated: 30+ days ago • Promoted
API Implementation Specialist
VirtualVocations • Saint Paul, Minnesota, United States
Full-time
Last updated: 1 day ago • Promoted
Product Specialist II
Donaldson Company • Bloomington, MN, United States
Full-time
Last updated: 16 days ago • Promoted
Expert Support Specialist
VirtualVocations • Minneapolis, Minnesota, United States
Full-time
Last updated: 2 days ago • Promoted
Product Support Representative
VirtualVocations • Minneapolis, Minnesota, United States
Full-time
Last updated: 30+ days ago • Promoted
Product Operations Specialist
VirtualVocations • Saint Paul, Minnesota, United States
Full-time
Last updated: 30+ days ago • Promoted
Accounting Product Support Specialist
VirtualVocations • Saint Paul, Minnesota, United States
Full-time
Last updated: 3 days ago • Promoted
AMS360 Support Specialist
VirtualVocations • Minneapolis, Minnesota, United States
Full-time
Last updated: 30+ days ago • Promoted
Program Support Professional I
Pathways to Community • Minneapolis, MN, US
Full-time
Last updated: 30+ days ago • Promoted
Technical Support Specialist
VirtualVocations • Saint Paul, Minnesota, United States
Full-time
Last updated: 30+ days ago • Promoted
Product Specialist
Clearfield, Inc • Minneapolis, MN, US
Full-time
Last updated: 30+ days ago • Promoted
Product Support Coordinator
IP Corporation • Circle Pines, MN, US
Full-time
Last updated: 4 days ago • Promoted
Customer Support Specialist
VirtualVocations • Minneapolis, Minnesota, United States
Full-time
Last updated: 30+ days ago • Promoted
Product Support Engineer
VirtualVocations • Saint Paul, Minnesota, United States
Full-time
Last updated: 30+ days ago • Promoted
Clinical Support Specialist
VirtualVocations • Minneapolis, Minnesota, United States
Full-time
Last updated: 30+ days ago • Promoted
Product Specialist II
Donaldson • Minneapolis, MN, US
Full-time
Last updated: 15 days ago • Promoted
Product Management Specialist
Bio Techne Corp • Minneapolis, MN, US
Full-time
Last updated: 30+ days ago • Promoted
Product Specialist
Minnesota Staffing • Saint Paul, MN, US
Full-time
Last updated: 2 days ago • Promoted