Administrative Coordinator
We are looking for a detail-oriented Administrative Coordinator to join a leading organization in the education sector on a contract to hire basis. Based in Aurora, Colorado, this role requires someone who excels at organization, communication, and providing exceptional support to ensure smooth daily operations. If you thrive in a fast-paced environment and are passionate about contributing to the success of an educational institution, this position is an excellent opportunity.
Responsibilities :
- Manage and coordinate schedules and appointments to ensure efficient time management.
- Provide superior customer service by answering inbound calls and addressing student and family inquiries promptly and professionally.
- Maintain accurate inventory tracking and oversee office supplies to support daily operations.
- Utilize a multi-line phone system to handle and direct calls effectively.
- Prepare and distribute exit surveys, collecting valuable feedback for continuous improvement.
- Assist with general administrative office tasks, including filing, data entry, and document organization.
- Support back-office functions, ensuring all processes are running smoothly and efficiently.
- Resolve customer service issues promptly, maintaining a positive and attentive demeanor.
- Create and update daily schedules to keep operations on track and organized.
Requirements :
Minimum of 2 years of experience in a customer service or office support role.Minimum of 1 year of experience working with kids, whether that be in an educational setting, camp, etc.Proficiency in managing multi-line phone systems and handling inbound calls.Strong organizational skills and attention to detail to manage schedules and inventory effectively.Excellent customer service skills with the ability to resolve issues professionally and efficiently.Familiarity with basic office software and tools, including Microsoft Office Suite.Ability to perform administrative tasks such as filing, data entry, and document preparation.Exceptional communication skills, both written and verbal, to interact with staff and students.Proven ability to multitask and prioritize responsibilities in a fast-paced environment.